Fastway Couriers Midlands 20 Botley Lane, Portarlington, County Offaly R32 VP78

"FASTWAY IS JUST THE WORSE COMPANY TO DEAL WITH. This is just the second time order is returned as a unable to a temp and I’ve just spent my whole day at watching the window to make sure I was going to receive my parcel. They don't have a phone number to deal with, no emails with notifications or any other way to speak with an agent. Just disgraceful service and customer service provided"

"Trying to find an email to lodge complaint but no details given on website. Missed a call on Friday morning as I was in a meeting. Rang baanted my eircode. Gave it to him and he said he had already left the area so no delivery that day. Parcel was already 2 days behind due date on Wednesday 22nd March. Refused to bring it back told me he would get to me on Monday. Today is Monday no sign so I rang him again and first he denied speaking with me. Then said he dropped it back to depot and he won't be in my area. While I was on the phone a courier from Fastways arrives at the door with a parcel for my sister and nothing for me . Awful service. Rude, unhelpful and didn't even apologise."

"The online tracking is useless to be honest. I received tracking number on Thursday evening. Only on monday midday it noted that package was picked up and on route to destination. I was worried as I needed it urgently. I gave them an email as instructed on Monday afternoon. They replied around 5pm that day saying that the package has not come to the local sorting office in Laois as of yet ( was travelling from galway) At this stage I'm wondering where on earth could the package be for the past 4 days! On Wednesday morning early the package had been left outside my door... Im thinkjng ut had to have been in the local sorting depot the day before, when they didn't realise it. And the online tracking still just said the same thing as earlier, it never gives any stage of the transport..."

"Worst courier company I know. I paid 250€ for a car battery and I'm waiting for it for the second week. They have no phone connection and hardly respond to messages at all. I think I'll contact the police."

"Absolutely disgraceful. Fastway are the worst. How many times I get my parcel/package and few items are missing !!. The package are big open , they just covered it with their tape. If I can just post pictures here and to see to all of you how big is the open of the package. And the missing items."