DPD Ireland Tipperary Depot 24 1c Camus Road, Cashel, County Tipperary E25 N973

"Every time I call this place the phone line is busy."

"Very poor service - just this week, items reported as delivered and received by named person but nothing received. Also items that could easily blow away left on outside door mat. Some years ago a guitar for Christmas was thrown over a wall into bushes and not found until early January after much complaining to the company from where it had been purchased. I could go on and on! I have complained to Charlene in Customer Service and expect to see a dramatic improvement - otherwise I will be contacting all suppliers to let them know what's happening!"

"Always have had serious issues with DPD and 1 particular driver. Perishable Items delivered to a family members place of work without permission or notification late on a Friday evening. Expensive items of clothing dumped outside the same premises again without informing us only a message to say it was delivered but not where. Refuses to deliver to the address given and the odd time he does actually what he's paid to do abuses elderly family members that he's not effing paid enough to do so. We were supposed to have an item delivered yesterday between 2 and 3 for my godsons first birthday today my wife was waiting around but no sign sure enough it was the same driver on the delivery note. My family in general have had an absolutely horrendous experience with DPD"

"Always delighted when I hear my package is being delivered by DPD, because Michael the driver always goes above and beyond and never lets me down. I am sure it will be delivered on time and properly and not just thrown inside the gate as has happened with other couriers. Michael is always friendly and very helpful."

"Was expecting a delivery between 10 and 11. No-one turned up. Tried tracking on Website - totally useless - didn't recognise tracking code or postcode. Spent an hour trying to get through to customer services - again useless, couldn't tell me if it was coming or whether it was cancelled. Suggested I call local depot in Cashel. Took over an hour for someone to answer the phone. Gave me the Drivers number, called him only to be told parcel was on the wrong van and wouldn'tnow be delivered until tomorrow. Totally p****d off, have wasted a whole morning and 4 hours trying to find out where my stuff was. Would never use them again - totally rubbish service and impossible to find out any info from them."