Vincenzo’s Grill House Shannon Street, Limerick, County Limerick

"We have visited this restaurant for a Mother's Day occasion. The restaurant was quite crowded as we got there. The atmosphere was chaotic, all of the waitresses were running around the place, not knowing who's food goes to which table, we paid attention to other people sitting at nearby tables, they all seemed disappointed with the service. We have been waiting for a good while for someone to take our order. Got served by four different waitresses altogether, which did not seem very consistent to us.. as we just ordered our food, straight away few minutes later the waitress arrived with the starter, which seemed too good to be true for it to be cooked so fast - well, the chicken wings were burnt and super dry, almost like they were sitting there for a good while. The main dishes took a while to be cooked, that's understandable due to the busyness. As the food came around, we've asked for mayo three continuous times, the waiter kept bringing two sachets every time, although there were four of us at the table and it was simply not enough. At last, one of our side dishes was missing for all that time, we were asking for it multiple times, however none of them knew what was going on, and it finally arrived as we all finished our meals.. So in a nutshell, the staff were lovely and kind, however, the was no system in the way they were serving tables which was constantly causing a chaos around! Food was just okay considering.. Not a pleasant first impression, which will most likely prevent us from coming back unfortunately."

"I'm not sure why the vegan and gluten free items are not just noted on the regular menu, so I'm glad I saw a review telling me to ask for the vegan menu. I had the squash risotto and WOW! Excellent food, great service; I wouldn't hesitate to go back."

"The location is great but the food was terrible. We ordered grilled chicken with vegetables for our 3 year old from the kids menu. The meat was charred and rubbery and the vegetables very bland and dry. We would have took a much smaller portion of vegetables but cooked with some care. There was no mash as on the menu. We were also told there'd be some greens, but there were absent. We put it aside and gave him a ready meal instead. My partner left half of her lamb shank. The funny thing is after putting the plates aside (mostly untouched) no one thought to ask if there was a problem with the food. I had a pint and my partner had a bottled drink and the bill came to €59. I don't understand how this restaurant is doing so well on reviews but they really need to change the staff in the kitchen."

"The tempura prawn was great, had sliced peppers on it if you wanted to make it spicy but you could pick them off as well which I liked. It had crispy batter and sweet chilli sauce, lemon, and rocket salad came with it. The carbonara was tasty and I couldn't finish it so I got it for takeaway, great value for the dish. One thing I wouldn't get again is the tiramisu, it was lovely as a dessert but it wasn't a tiramisu. No coffee taste at all, seemed more like cake with cream and strawberries which is not bad just not what I expected when I ordered it."

"Everything from the start to the end was brilliant. I love atmosphere in the restaurant, everyone is so friendly, service is great and the food delicious. It's my favourite restaurant since good few years and I always come back for different events like birthdays, new years eve etc. This time we booked a confirmation for 10 people. I dropped few gadgets in the morning to decorate the table and all was set up the way I wanted, big thank you to Florian, who looked after everything and us all the afternoon. I highly recommend da Vincezo the food and service is always brilliant and I find their prices very reasonable. Thank you once again!"