Boots 110 Ferensway, Kingston upon Hull, Hull HU2 8LN

"It pains me to write a 1 star review as the staff are genuinely helpful, but when this Boots Pharmacy always only have my prescription ready when I've been a few days - upto a week without it, even though I order my prescription upto a week before running out. The last straw for me is when they sent me a message at 6:15pm telling me my prescription was ready to collect yet the store closes at 6pm. The store/pharmacy needs managing properly."

"Visited Boots to book a contact lens appointment and buy cologne. Boots have been saved from a one star review by the opticians section who was friendly and efficient, appointment booked, no messing, BOOM!! I then went to the section of the store selling aftershave etc. It was fairly busy but not overwhelming. As per usual all the products was locked away in glass cabinets which I totally understand due to the chav uniform wearing pilfering scumbag element of society that seems to think it is acceptable to steal rather than earn a living and pay for goods. However if you are locking products away at least have the gumption to ensure that the tester bottles of cologne actually have some cologne in them! Four bottles was tried and four bottles was found empty, this was extremely disappointing! Unfortunately it was not possible to get the cabinets unlocked because the one lady serving on the perfume counter was constantly busy with other people on the female side of the perfume department. After a while I decided I'd wasted enough time trying to gain attention and peering into glass cabinets imaging what the cologne inside might actually smell like? Also I was not the only person to walk off with a look of ennui on their face. In my view, if Boots cannot be bothered to correctly run the perfume department then I certainly cannot be bothered to buy any of it from them. If I was store manager I would be asking the question why tester bottles, (the only way potential buyers can choose what they want to buy) are on display but empty causing not only annoyance but giving the appearance of a devil may care attitude similar to that of a tat shop. Pull your socks up Boots and sort this out, how long does it take to fill up or replace tester bottles? Four sales lost including me while was there, at an average of £80 pounds equals £320! Maybe Boots are earning that much money they can afford to let potential buyers disappear, if that the case maybe they can pass on the wealth to the general public via increased taxes?"

"Loved it today, lots to choose from and lots of special deals (especially 3 for the price of 2 offers) etc. I took my time choosing some gifts and ended up saving over £50 with the offers. Wow! I've also got the value of my points to add to my collection."

"Saw Jayne this morning. I had a no7 mini facial which was a lovely bonus. I made my purchases and was advised to call in again in about 4 weeks to see how I'm getting on with the products. Brilliant service thank you."

"Nice staff in no7 but just told general floor staff that the till is charging me £3 more for something and she just stood and said "err i dunno sorry" and stared at the screen. I really needed it in a rush. Had to buy. Usually when someone mentions a price difference, wouldn't you investigate? She didn't even apologise. I said i needed it and she just walked off to talk to her colleague again..."