Charter Veterinary Surgeons, Congleton 16 West Road, Congleton CW12 4ER
About the Business
Charter Veterinary Surgeons is a highly reputable institution located on West Road in Congleton, United Kingdom. Our establishment offers a wide range of top-notch pet care services to cater to the needs of pets and their owners in the area. Here at Charter Veterinary Surgeons, we pride ourselves on being not just another pet store, but also a vital point of interest and a trusted veterinary care provider in the neighbourhood.
At Charter Veterinary Surgeons, we consist of a team of experienced and skilled veterinary surgeons, their support staff, and a fully-equipped store. We're committed to providing exceptional care for all kinds of pets, from dogs to cats to exotic animals. Our veterinary services range from routine check-ups to emergency care, all carried out by our team of experts with the utmost care and compassion. With Charter Veterinary Surgeons, your pets can expect the very best veterinary care in the Congleton area.
Our store is fully stocked with a wide selection of pet products, from food to toys to accessories. We only stock high-quality products from reputable brands to ensure that your pets receive the best. We understand that every pet is unique, so our staff members are always on hand to provide you and your pet with first-class customer service, as well as personalised recommendations and advice.
What sets us apart from other veterinary care providers in Congleton is our approachable and friendly team. We believe that building a lasting relationship with our clients and their pets is essential to providing the best possible care. We prioritise making our clients feel welcomed and comfortable, and we ensure that your pets feel safe and at ease.
Whether you're looking for veterinary care for your pet or simply want to browse our pet store, Charter Veterinary Surgeons offers an exceptional experience. Visit us at 16 West Road in Congleton or give us a call to learn more about our services. We look forward to welcoming you and your pets to our establishment.
Photos
Location & Phone number
16 West Rd, Congleton CW12 4ER, United Kingdom
Hours open
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"When I had to say Goodbye to my beautiful 13 year old dog recently the vet and the nurse exemplified compassion and understanding. They were lovely. We had first class treatment a few weeks later when we brought our new puppy to be checked. The vet who saw him was absolutely lovely and a credit to her profession."
"Had to use this vets as there were no vets available at our usual practice which is the Biddulph branch of Charters . The service was great but the wait was long , well after our appointment time . Quite expensive ."
"As other complaints below this vets ARE only bothered about the payments and money, I have been completely messed around and acted like it was my fault and just demanding money in-between even when I had covid and poorly still mythering me . Also my puppy had a swollen tummy from the get go and one vet said they are concerned next vet said there not. Said one week for results i phoned update hadn't even started the process took two weeks sadly then he got more ill and they never asked how is he at any point. Then I received the the results they didn't tell me the problem just demanded payment they only damaged payment without explaining properly. and blamed me for being abroad the vets are miserable. I only asked to cut his nails and she flicked her eyes and seen it as a problem to go and collect some clippers. Please find a caring vets and who are bothered about the health and care of your animal"
"A relaxed and friendly service offering the personal touch, ie. the vets/nurses are friendly and when appropriate, offer quick pertinent advice as well as formal consultations, which can be cost effective for minor ailments. The premises are very disjointed with an operating facility on the opposite side of the road to the main surgery. There is a little off-street parking in what is a minor but at times busy narrow road."
"Phoned during lockdown, was not made aware of charges by reception before hand and charged £37 for 90seconds on the phone with the vet. Not taken my complaint seriously, basically calling me a liar, saying I was told,they are only interested in money not their customers! After 20 years I will be taking my business elsewhere!"
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