The Fair Trade Practice 3 Whittle Avenue, Fareham PO15 5SH

"Would not recommend this company at all. I dealt mainly with one of the credit card companies direct, they weren't even aware that the company had settled directly with me, therefore they couldn't have been doing anything. It was only when I told them that they finally closed it and then billed me for the work I had done!!!"

"Had rebated Tax Office awarded Oct 22 but still awaiting the money in mid March 2023 No contact from Fair Trade since .. I have rang and emailed ,given excuses …Don’t use this Company ."

"This company calls me on a daily basis to try and sell me life insurance now. Won’t take no for an answer and are intrusive."

"My first claim with The Fair Trade Practice went through fine. Money received, they got their share, all was good. When the second claim started going through I got the letter to say how much I was going to get, which asked for a copy of my driving licence, to sign another form and for two proofs of address of which I sent a copy (Council tax bill and a water bill). They said I should get the money within 28 days. After a couple of weeks I called them to see if they could contact the loan company to see if everything was ok and could they give me a call back. After the 28 days went by of checking my bank account every day, I called Fair Trade Practice and they said the company refused the water bill and needed more proof because the loan company wasn't happy with it. A couple of days later the loan company themselves then sent me a letter asking me just to sign the form and send a copy of my driving licence - then they could pay me. I didn't need any of the proof of addresses. I called The Fair Trade Practice and spoke to a man there; he said that they had not done anything since the first letter was sent and that it was their own admin team that had refused the water bill... So more phone calls to and from and in the end I sorted it myself. The long and short of it is that they still want all the money for doing not even half a job; if anything, they just made it more difficult! Not much "Fair Trade" happening there. I will now be canceling the rest of the work with them. Not even a solicitor would charge the thousands this company has charged me for sending a single letter, and they'd be twice as competent!"

"Well I can not only speak for myself but also some members of my family have had a great experience with this company. I found them professional, efficient and very polite. Was completely straight forward and hassle free. I was recommended by a friend and I never thought I would get anything, but was pleasantly surprised. Of course there was a fee, but all was explained to me. On reading some of these reviews, I thought I had to give my view of the way I was dealt with. I highly recommend them. Most people when they are happy tend to forget to let those know what wonderful service they had. Well thank you to the staff at fair trade practice, you were always a pleasure to talk to. And thank you once again for looking after me."