By Nova 23 Atholl Street, Dunkeld PH8 0AR

"Nice place with a great vibe and decor. Coffee was good and staff fairly friendly. Food was OK but super salty (????) A little on the pricey side (£8ish for a toastie feels like a lot). Definitely has some potential."

"All I can say is that if you’re thinking of booking Michele and her team for an important occasion (like a wedding) - please save yourself the stress and don’t! We have tried to reach out to the team privately to avoid leaving anything negative on a public forum but it’s been impossible to get a response from them. Nova Botanics were staggeringly unprofessional to deal with - after having paid in full, it is pretty shocking that the team are unable to respond to numerous emails - even with a small acknowledgement of funds paid / next steps. I struggle to believe any company is that busy that they cannot take 20 seconds to reply to their customers. Eventually we heard back (after multiple phone calls and emails) - the team are far too busy but will be in touch a month prior. Fine. After chasing again, they finally got in touch in the run up to the wedding. Michele has fantastic vision and is reassuring to speak to (when you get hold of her) - but sadly that’s pretty much as far as it goes. They wildly undelivered vs. what was promised - some items (like the orders of service) were just completely incorrect. I had asked for Michele to send me photos of completed items, she agreed and nothing was ever sent. The bouquets were wilted and completely not in line with expectations. The run up to a wedding is always going to be stressful but it was so much more exacerbated by Nova - it got to the point where we were worried they might not even show up on the day - such is the unprofessionalism of the team. I only wish I had gone with a more established and reputable florist. It would have allowed us to enjoy the run up to the wedding, the flowers would have looked significantly better and so would the photos of the flowers! We were so disappointed by the entire experience of dealing with this team."

"Stopped for a quick coffee. Rudest host and worse customer service ever. She wants you to feel like she’s doing you a favor serving you. She wouldn’t make it as a shoe salesperson in any other town. We all left and found a MUCH friendlier shop across the streee. Definitely AVOID!!! I can see by her reply to other recent negative reviews how defensive she is, so I’m not surprised she tries to put the blame on the customers. There was no “shouting” and the only people being disrespected are the guests. Just a perfect example of what to expect if you go here."

"I was travelling around Scotland on my vacation for a week joining a group tour and while we're dropping by this charming small city Dunkeld, I was able to have this Portuguese tart and iced coffee(finally!) at her facinating cafe. She was very busy but managed to get the ice(I didn't know that she had no ice in the shop, but then realised that she just got it from other place and prepared it for me.. still feeling so bad for this..). I'd had portuguese tart my friend brought to me directly from Portugal before and have it sometimes in Seoul, Korea but I can tell this is the best Portuguese tart I've ever had! which made me google her cafe and write this long long review which I barely do usually ;) Her kind and thoughtful service and good tart made my trip even brighter and made me wish to visit Dunkeld and her cafe once again in my life time. Thank you very much for this amazing experience and hopefully see you again in the future :) I promise I will have hot coffee then! ;) Yujin Oh from Seoul, Korea."

"One of my favourite shops in Dunkeld. The owner was so helpful, and curated a gorgeous dried flower bouquet for me. The shop was so beautifully curated, I wanted to take everything home with me! Our experience here just added to our gorgeous honeymoon stay in Dunkeld. We can’t wait to return ❤️"