Innkeeper's Collection Hull, Willerby Beverley Road, Willerby, Hull HU10 6NT

"Efficienct check in, friendly staff and very welcoming. Room spotless, excellent service when extra milk was requested. Cleaners very friendly and a lovely stay at Innkeepers Lodge. The only downside was the lumpy pillows."

"Perfect for an overnight stay. Rooms are a good size, and clean. Didn't hear any noise from the road. Definitely book for dinner as they get booked up."

"Staff were brilliant. Room was clean but in need of some repair. Lighting was OK but if you dropped anything was more mood lighting. Bathroom small but adequate. Could use an additional chair to read or watch telly as option only to sit/lay in bed. Leaky kettle replaced immediately, great housekeeping staff. 5 stars to them. Only let down was no mac cheese for tea! It had been delicious at the brilliant carvery."

"It was a bit confusing at first as I went direct to the hotel and couldn't get in so I rang the hotel and got through to the restaurant. They explained I needed to go to the carvery to check-in. The first room allocated did not have an opening window so I was moved to the room next door. All staff I encountered both in person and on the telephone were extremely helpful and friendly. The room was very clean and pleasant smelling. There were plenty of sachets of tea, coffee and milk and the toiletries were ample. I would suggest adding a shower cap to the bathroom toiletries. There was a fan and an iron too so everything you need. I had two good nights' sleep in a very comfortable, clean bed. However, the pillows were not that comfortable and it would be nice to have at least one feather pillow to choose. My only criticism of the room is that there was not enough light. I noticed there was a desk lamp in the first room but not in the second. I did have some paperwork to complete and had to wait until daytime to do it as the room light was not sufficient. As I need to stay in this specific area, I have tried other hotels in the vicinity but so far this has been the best. I did not need to use the restaurant during my stay but can see it is very popular and offers a great selection of meals. Overall I was very satisfied with my stay at Innkeeper's Lodge and would recommend it as a great place to stay in the area. They have a great team of staff and you are made to feel very welcome. Thank you."

"Room was clean and comfortable. Breakfast was poor, no cereal or juice, kitchen could not fry eggs - hard yolks. Had to wait at least 10 mins every morning for eggs that were not cooked properly. Mushrooms were as hard as rocks."