Hayling Pharmacy 42 Elm Grove, Hayling Island PO11 9EF

"*Amending my review. As they are now regularly answering the phone. Still very friendly. Hardly ever, get through by phone*. Otherwise friendly and do their very best under very busy circumstances."

"Ultra helpful; these guys are on it! Even spoke to my local chemist during my second home stay for my metformin medication repeat. Lloyd's are lifesavers - small can definitely be beautiful! Parking is seconds up Elm Grove."

"I echo the comments made by others. The worst pharmacy I have ever had the misfortune to deal with. Prescriptions are put in over a week, even two weeks in advance but when you go are never ready to collect. Usually made to queue outside partly due to COVID and partly due to such long queues as the service is worse than slow. Despite several staff they are unable to open during lunchtime and will shoo you out or lock the door on the queue you have been waiting in. Should be zero stars and Head Office should be aware as a new team is needed or it should be shut down and replaced with a proper pharmacy!"

"An awful service. I work full time and transport down to the pharmacy takes time and money. I've had poor experiences at this pharmacy before where prescriptions which should have been there were not. As a result I was told to call before travel to make sure my prescription was there. On this occasion I have tried calling 14 times over the last 3 days to check. The phone has not been answered once. So I have risked it and travelled down only to find a peice of paper blue tacked in the window saying they've closed early. I'm young and able. This is a huge frustration for me. The impact this service would have on those less able than myself would be far more than a frustration."

"I do not like to write negative things about any business, but this really needs to be resolved by management or owners. The arrogance, dismissive attitude of staff to old people and general lack of customer care is appalling. I have seen old people confused, frustrated and spoken to in such a condescending way and there is no need for it at all. The customers pay the salaries of the employees and they should respect that. Be polite, be kind and help customers quickly and efficiently. You are there to serve the customers who pay you for the service and products. Lose the attitude, arrogance and start to act in a more professional manner. Had I not seen this and experienced it many times, I would not write this. I feel so sorry for the elderly who get treated in that way. Be nice...its costs nothing. To see 3 staff and not one even looking up to serve an old person is not acceptable. Where is the management who trains the staff ??? Is it staff, is it management or is it owners at fault....maybe a combination of all three...Shame as it does not have to be this way."