Planet Cruise Unit 6 Northarbour Road, Cosham, Portsmouth PO6 3TD
About the Business
Planet Cruise is a leading travel agency based in Portsmouth, United Kingdom, specializing in cruise holidays. Our team of experienced travel experts is dedicated to providing our clients with the ultimate cruising experience, ensuring unforgettable memories and seamless travel arrangements.
Our office is located on the first floor of Quay Point, Unit 6 Northarbour Rd, Cosham, Portsmouth PO6 3TD, making it easily accessible for those in the Hampshire area and beyond. We boast a modern, spacious and welcoming environment, designed to make clients’ visits as comfortable and informative as possible.
At Planet Cruise, we understand that every individual has varied preferences, and we offer a broad selection of cruise holidays to suit every budget and preference. We collaborate with an extensive range of reputable cruise lines, including Royal Caribbean, Celebrity, Disney, and P&O Cruises, to name a few. Our cruise specialists know how to tailor your itinerary to suit your specific needs, whether it's a family adventure or a romantic getaway.
Our team at Planet Cruise understands that planning a holiday may be overwhelming, especially when it involves international travel. That is why our specialists are fully trained to provideour clients with end-to-end support, from obtaining travel insurance and arranging visas to booking flights and accommodation.
We take pride in our excellent customer service, and our repeat clients are a testament to our commitment to customer satisfaction. Our experts are always available to assist with any queries, and our booking process is effortless and straightforward.
In addition, our website presents a wealth of information on different cruises and destinations worldwide, including tempting offers and detailed descriptions of ships, cabins and onboard amenities.
If you are looking for a hassle-free, memorable and immersive cruising experience, Planet Cruise is here to make your dream holiday a reality. Contact us today to plan your next adventure.
Photos
Location & Phone number
First Floor, Quay Point, Unit 6 Northarbour Rd, Cosham, Portsmouth PO6 3TD, United Kingdom
Hours open
Monday:
09:00 - 22:00
Tuesday:
09:15 - 22:00
Wednesday:
09:00 - 22:00
Thursday:
09:00 - 22:00
Friday:
09:00 - 22:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 21:00
Reviews
"When I went to Norway with this company about 3 years ago it was very good , low deposits , well organised and smooth running really easy experience plus they go from Southampton so it's convenient"
"DO NOT USE We had a string of issues while booking our cruise and then when onboard. Arrived onboard to be told our cabin (which we had specifically chosen for multiple reasons) had been changed by Planet Cruise last minute with no warning, putting us at the back of the ship which we specifically didn’t want to be. We were miles from the lifts which was inconvenient with a 7 month old in a pushchair. When booking I had to chase multiple times for incorrect passenger information to be corrected. Also Planet Cruise didn’t action our request for a cot in the room. Then when calling to complain we were told there was nothing they could do and that I should email at the end of the holiday. Ridiculous customer service they do nothing to make issues right, long wait times on the phone. Won’t be using again and advising everyone we know to do the same Update - over a month since raising the complaint and no communication at all from the company. I reached out to the social media team as suggested, however, I also received no reply from them and so their ‘escalation’ was meaningless. This comment on my review was clearly for show rather than actually tying to help resolve the situation"
"Booked a cruise around Australia which Planet Cruise organised at a good discount. However the aftercare has been absolutely lousy. We were informed of our flight details early November by contacting the cruise company direct and were informed that they emailed the details to planet cruise in March!!! Consequently we were unable to secure the flight upgrade and seating arrangements we were hoping for. We were to hear back from a planet cruises manager as to what had gone wrong within 10 days, but 3 weeks on we are still waiting to here. Oceania cruise and BA have been most helpful and informative when contacted directly."
"Lovely couple of hours spent at Sandringham. My wife would have liked to have seen more of the house. The grounds are extensive and well maintained with lovely views all around. We would definitely return."
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