Portsmouth Marriott Hotel Southampton Road, Cosham, Portsmouth PO6 4SH

"Good rooms, clean and well equipped. Dinner was surprisingly good, some hotels seems to have reduced quality due to inflation but that didn’t seems to be happen here, dinner better than many comparable hotels I’ve recently visited. Bar staff take a long time to notice people waiting for a drink, or just leave one person serving even when they can see a queue. Reception staff good. Parking is an additional fee as is the Wi-Fi (even basic, if you want enhanced that’s £15)."

"This was my first time at the hotel, so this may be a series of unfortunate one-offs, but i'm posting it anyway as an honest review of my experience during my stay. Your mileage may vary. Stayed at the hotel for work. Had multiple issues with my stay. Front desk had no record of my booking despite me having already checked in on the Marriott app and been assigned a room number. Bar staff seemed to actively go out of their way to avoid noticing people waiting for a drink. Kitchen closes dead-on 10pm, so if you don't get a dinner order in at least half an hour in advance, you won't be eating at the restaurant. Just go into town instead, there are much better options available. Some staff were absolutely lovely (special mention to Jay, Daniel, Megan and Ishraqa at the front desk and Tracie in the restaurant for their EXCELLENT customer service and friendly attitudes), but others seemed to be rather standoffish, which is surprising for the Marriott. Check-in requires the usual £200 credit card hold for incidentals, which is fine and expected, but if you use Apple Pay for that pre-authorization instead of your physical credit card, you'll wake up to notes outside your room every day asking you to come to reception to speak to them, which gets annoying really fast. If you have an EV car, the hotel does have 2 charging spaces, but good luck trying to use either of them as they're almost always taken 24/7 and there's no policy to notify customers to move their vehicles when charging is complete. Finally, the pool is still closed due to "covid". All that aside, the room was spacious and fit for purpose with all the usual Marriott amenties. My bed was comfortable and housekeeping turned down the room to the usual high standards daily. The restaurant also has a good atmosphere if you're traveling with a few people for work or leisure, and the breakfast buffet selection is extremely diverse with some really great options. It's the usual Marriott experience, just with a much larger and well-designed Cast Iron restaurant. Titanium member so I've stayed at my fair share of Marriotts. Would I stay again? If necessary for work, yes. For leisure? Probably not."

"Visited the Marriott hotel for work purposes and my stay there was incredible. The service and quality of the rooms provided were top notch however, the customer service i received from Harrison, who was one of the crew members stole the show, he was absolutely phenomenal. I would definitely visit the hotel again based on my experience with him."

"The hotel itself is modern and clean. Plenty of parking spaces available. There can be a long queue at check in desk for most of the time so be prepared. However, the staff there do not seem to care about their customers (even for elite level members). Called to ask if it is possible to make arrangements for early check-in but got refused in a very rude man saying that's not very possible and asked me to go and try my luck. Didn't even bother to leave a note in the system."

"Not the most promising location close so close to the motorway, but this is a welcoming, comfortable and immaculate hotel close to Portsmouth. Friendly welcome at check in, with two adjacent rooms as we were visiting as a family. Large, well decorated rooms with air conditioning, good sized bathroom and This Works toiletries. Rooms have desk, armchair and large flat screen TV. The family room (2 x double bed) only had one beside table, between the two beds - a shelf for the other sides of the beds would be a useful addition for glasses or phones. Hotel is about 5 mins walk from an out of town shopping centre with large Tesco supermarket and cafes. Don't forget to validate your car parking so that you aren't charged."