Chalkwell Kennels & Cattery

"Our dog has been at Chalkwell twice and on both occasions we picked him up happy and very well looked after! He even smelled lovely! Must be from all the cuddles. Staff are friendly and professional and can't do enough for you. Last summer we had a holiday nightmare which meant we couldn't collect our dog on the day we had agreed. Staff were very accomondating and let him stay for an extra few days until our return, which was a huge relief for us. I would definitely recommend them and will only go there from now on."

"Staff are lovely and our dog is always well looked after. Lovely setting h out in the countryside too."

"Our dog loves going to this kennels. Friendly helpful staff. Clean, our dog never comes home smelling. Very well looked after at Chalkwells."

"I was looking for a place with good reviews as our little dog is in his senior years and as expected for his breed he is suffering a most typical for them condition. I made the kennel aware if that before booking. They said this is absolutely fine as they are experienced, however they would like a letter from vet confirming that our dog can stay in a kennel. I booked the visit, our lovely vet kindly wrote a one page letter explaining that even though our dog has heart problems he is well controlled in his medications etc, however he may have swollen belly as the effect of water retention, also short breath, same, an effect of heart problems. Kennel received the letter and were happy to book our dog in. Oh and they were very quick to take £160 deposit. So... I dropped our dog in the morning and after 3 hours we left to Heathrow Airport. Almost at the airport, kennel rang that "they don't want him in a kennel"!! They said they don't want him there because he has swollen belly. Really?? You had all if that described in the letter! So... Holiday ruined, and over 3 weeks waiting for a refund from kennel! . Stay away from them. Unprofessional, accepted the dog, had all information in a letter from the vet. Then changing their mind. I personally think they did not read that letter from vet, and their unprofessional behaviour deserves zero stars."

"Just picked our 2 pooches up about 10 minutes ago. Ours love these kennels. They are relaxed going in and just enjoy being fussed. They get plenty of that. They are fed the food they are used to. Play with their own toys and enjoy their own snacks. I have 2 choccie labs. One couldn't be without the other. They share a joint kennel with outdoor space and time together with staff too. I can relax when I leave them there. It is clear they care for the dogs. All dogs. They take the time and get to know them and their personalities. Best replacement for me when I'm not around."