C W Sellors Jewellers of Ashbourne 2 Victoria Square, Market Place, Ashbourne DE6 1GG

"I recently purchased some lovely Georg Jenson earrings from this company at a great sale price.. They arrived promptly and well wrapped.. I had a small issue of a loose butterfly back on one earring which was sorted by Kristie who was very friendly and helpful, sent me a return postage label, she made it all so easy and I now have them back… Perfect! I would recommend and they have some fabulous jewellery on their website, so I will be back for more. Thanks you"

"So, CW Sellors with Jura watches is an awesome brand. They were so patient and helpful to me. I was always wondered about their extremely wide selection of products and the quality of their service, whether it is direct selling, offering loan or managing other special request of a customer. After many years this is my favourite company. I’m thankful and I’m looking forward to continue this great connection with them."

"I honestly couldn't be more disappointed with the service I have received with C W Sellors. I ordered a watch under the impression it would arrive in 2 weeks. 2 weeks passed, no watch. I contacted them to understand where my watch was and was told it would take another 6 to 8 weeks. 6 weeks passed, I contacted C W Sellors again to understand where my watch was and was told it would be another 5 weeks. At this point I canceled my order and requested a refund for my deposit. I was told it would take 7 to 10 working days. I am still waiting for my deposit with no communication from C W Sellors. Please buy your valuables from another retailer."

"Worst customer communications and items I have ever experienced. A watch bought for my partner’s 40th has spent more time in the repairs department than on his arm in the first 18 months of owning, with three returns for the same condensation problem below (would you have this watch for £400 with a recurrent condensation issue?). Countless attempts to contact by phone and email, with no replies, no response to requests for call backs, or the provision of repair reports. I have no trust in this watch or this company. They are now trying to decline a refund requested nearly 6 months ago with inaccurate information."

"I had been looking to purchase a Longines Hydroconquest in two tone rose gold for sometime. After doing some research I found one on another website at a lower than advertised price on their jura watches website. This was no problem as they matched the lower price with their price match promise and luckily had one in stock at their Chesterfield branch which was quickly sent over to my nearest local branch in Ashbourne for me to view. If you've seen a watch on their website and you're a little unsure or have any questions, just drop them an email, I conversed with Fin who got me a great watch at a fantastic price and that's not to mention the service I also received from cw sellors of Ashbourne when collecting my timepiece which was impeccable. Nothing was too much trouble even down to resizing the bracelet. Of course you can order online for next day home delivery pending stock but I preferred to have it delivered to a local store in order to view before purchasing. One very satisfied customer and i highly recommend."