Superpets
65 High Street, Dorset BH23 1AS, United Kingdom
About the Business
Welcome to Superpets – your one-stop-shop for all things pet-related! Located in the heart of Christchurch, our pet store has been providing exceptional service and top-quality products to pet owners and animal enthusiasts across the United Kingdom for many years.
Our store is home to a vast array of pet products, including food, toys, bedding, healthcare items, and much more, all specially selected to meet the needs of your furry friends. From dogs and cats to fish, reptiles, and small animals, we cater to pets of all shapes and sizes, making sure they are happy, healthy, and well-cared for.
At Superpets, we recognize the importance of finding the ideal pet products for your specific pet. That's why our knowledgeable staff is always on hand to answer any questions you may have and provide expert advice on pet care. Our team members are passionate and experienced pet owners themselves, making them the perfect people to help you make informed decisions about your pet's health and happiness.
In addition to our extensive product range, Superpets is also a point of interest that pet lovers will not want to miss. We regularly host fun events and seminars to educate and entertain pet owners and enthusiasts, covering topics such as grooming, pet training, and nutrition. We also always give back to the community and to animals, supporting charities and adopting a socially responsible approach in all of our business operations.
So, whether you're looking for premium pet products, expert advice on pet care, or simply a fun and educational day with your furry friends, look no further than Superpets. Come and visit us at 65 High St, Christchurch, BH23 1AS, and discover all that we have to offer – we can't wait to see you and your pets!
Photos
Contacts
65 High St, Christchurch BH23 1AS, United Kingdom
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews
"very helpful and knowledgeable staff"
"Ordered an item on Amazon with a company called Superpetstoreuk247 which is run by the same family that runs Superpet store. This review is a warning to watch out ordering from this business or related businesses. The company used a completely incompetent delivery company to “deliver” my item. The delivery company didn’t even attempt to deliver it to my address and I know this for a fact as I was at home and my video doorbell didn’t have a delivery driver even attempt delivery. I questioned where my order was and they sent me a picture of it left on the wrong doorstep in full view of passers by. Not only were they super rude and have no customer service skills in their response, they refused to accept accountability. As a result, I haven’t received my order and I am now out of pocket. The obvious action for the company to do is contact the delivery company and hold them accountable and refund me for the item I did not receive. However, they stand by the order was delivered and “signed for” by my name at the wrong address. They can’t provide evidence this was signed for as it would be physically impossible for me to sign for an item at an address I don’t live at. Obviously too much effort for them to do the right thing and I’m so disgusted. Currently taking this matter forward with Amazon which is wasting my own time. Thanks a lot! A warning to others thinking of using a company that thinks their responsibility of customer service ends once a transaction is complete and thinks it’s ok for a delivery company to leave your order outside on public view at the wrong address."
"This is a great store, really good for customers. Very charitable supporting the local rescue charities and always has food out for wildlife"
"Thank you to the lovely lady that was in the shop today (9/2/22) Excellent advise, super friendly and helpful. Nellie loved her treat and seems to be enjoying the recommended chew we picked up!"
"Absolutely amazing, kind, knowledgeable staff. Emma in particular went above and beyond today to help me. Great range of stock, fabulous lay out. Couldn't recommend highly enough."
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