Rapid Commercial Cleaning Services Ltd Wokingham RG41 2FD

"I am headteacher of a school where the standard of cleaning has been terrible for a number of months. The worst offense has been cleaning toilets with the same equipment as the main classroom. Our complaints take ages to be addressed and the site supervisor lies and is aggressive. I wouldn't recommend this company to anyone."

"A pleasure to work for. Fantastic management and staff. Huge focus on Customer Service."

"I was expected to clean 7 treatment rooms, 3 small toilets, large reception room, kitchen and 2 long corridors in 2 hours. There was no way I could reach that expectation in the 2 hours. I left the company and rang there payroll department on couple of occasions, to add salt to the wounds there payroll phone number is set at premium rate which I was charged £18.00 on my Bill."

"Initially, Rapid Clean were great. I spoke with a sales rep on several occasions, but since being tied into a contract with them the cleaning has progressively worsened. We have called the Contract Manager in, and she is great to be fair to her, but the cleaning is awful. Our Facilities Manger re cleans on a Tuesday when he is in to get it to the standard we need. It is such a shame because I had persuaded my Directors to go with Rapid clean only to be let down within the first 6 months. The cleaners do not stay as long as they are being paid for (and yes Rapid, we have CCTV proof and our alarm system logs every deactivation and activation) so i can see how long they have been in for. I was also at work one evening helping a client set up for the Monday and there was only 1 cleaner on site!! we are paying 10 hours on a Sunday?! Our building is fairly big with 11 meeting rooms including an Auditorium so how they expect 1 person to do all of that is beyond me. This has now escalated up to me and I will be ending the contract early. Unfortunately I handed this over to the FM last year and we missed the deadline to get out of the contract! Nightmare!! I wouldn't recommend Rapid clean as a business especially if you rely on the clean to have your business ready for your clients on a Monday morning. The staff I am sure are all very nice, and they have all been pleasant, but that doesn't make up for a poor job being done. We are a Charity and never have money spare so this has been a real let down. I don't like to come online and write bad reviews but i wish I had seen the reviews before signing a contract. Lesson learnt!"

"Do not join this company if you intend on having a respectable stint at a job. Management only care about profit and penny pinching(literally in my case) on my final wage the company has made 2 unauthorised deductions to my wages which I am now in despite with them over. I’ve seen other names in the reviews and 4 of them are current employees and well known suck-hounds and have coincidentally all rated 5 out of 5 stars on their reviews, absolute laughing stock and so see-through. Do not be fooled, avoid this company at all costs. I hope one day they get it right but as long as they looking at money over caring for their hard working staff, they will never prosper as a major cleaning giant."