Pets at Home Derby Mansfield Road, Derby DE21 4SY

"Been in to get doggy treats. Pick n mix to discover a reworking of the entire store. Really smart. Works well. Can't find anything but that's a good thing ha ha . Staff always helpful and always around for advice. Great stocks of stuff amd keen pricing Well done all the team"

"Good selection of goods for ur furry friends and staff very friendly and helpful. I'd have no problem recommending them and would gladly keep popping in with my pup. Cant remember member of staff name but she was very good gave me great advice and recommendation and even told me about the app to get discount."

"I came into store today at 5 minutes before closing to grab some dog food at the absolute last minute and I would like to say Louise who was working on the tills was incredible! Despite it being dead on closing time she helped me sort out my log in info on the app (which had booted me out due to an app update) and made sure I used my correct vouchers to get a bargain on my dogs food. A genuine asset to the store and so grateful she took the time to help when many other shops would be pushing you out the door to leave!"

"Recently I’ve been at PetsAtHome in Derby with my Pets, and on the last two occasions even with different vets, and different pets, as totally irresponsible from both "experts". One of the times the vet looks at my pet, and without making any test or analysis to get more details of what was going on, just prescript some medication, expecting to be similar or the same, as on one of the last visits. On another day with another pet and another "expert" or "not too much", the vet was coughing a lot, not wearing any face mask or cover. Also had her dirty fingers on my pet mouth, which I found unacceptable. I had purchased also 2 pets from this pet shop and after 3 days I called the vet because since I took them home, they were keeping sneezing. But instead of they tell me to bring them and check if everything was okay with them, they only said if I want them to be seen by the vet, I need to pay 35£ per each of their consultations. If this shop is selling pets, at least make sure that is fine, and not look only for the money, but for their wellbeing. For the vets, not anymore. You will not charge me for your “student experts”. I do not recommend this practice. If you want to buy food and toys far enough, other than that, look for a real expert."

"Staff are always really friendly and helpful. You can also take your dog in as well. Pricing doesn't seem overly expensive for a chain and they offer some good deals on dog grooming now too."