East West Travels 1 Beresford Street, Stoke-on-trent ST4 2EX

"worst experience ever, never book with anyone of these group leaders. they're all liars from the top to the bottom. they take you all the way to Medina & make you wait hours just for the rooms, they took money for a 4* hotel for some customers and stuck them in a 2* hotel next door. the group leader does not even come with you to Medina with you. and when you put a complaint in the groupchat they delete it. and they tell you not to expose them. never book with them, if you do go ahead and you will just see when you get to Medina. some people they take the price for a 4 sharing bedroom and they have a random 5th person on the floor. and they don't want to kick him out because they know him, even though customers paid for a 4 sharing."

"Alhamdulillah we performed our umrah with East West travels Dec 22. It was amazing experience with family a memorable Journey. Jazak Allah to East West Travels Especially Brother Khuram for the Excellent organisation whilst on our umrah Journey. Brother khuram was always available to offer advice, guidance and support when needed. The Ziyarats they organised were very Informative in learning the Islamic History. Alhamdulillah my children gained a lot of knowledge. I would highly recommend to anyone wanting to perform umrah with East West Travels. May Allah bless East West Travels more success in their work and reward them Immensely for their efforts especially Brother Khuram."

"Asalaamu alaikum My family and I would like to thank east and west travels for their services. Its been wonderful going to Umrah with a group of lovely people, its made our umrah experience more enjoyable. The team leader Haji Ghalib has been very helpful and informative. The tour guides were very good explaining the background information which gave us knowledge and understanding how Islam began. We will highly recommend east and west travels to our friends and relatives who plan to go for Umrah. May Allah bless the entire team and give all of us another opportunity to go again very soon, ameen."

"Terrible experience with this company very unprofessional umrah hotel was terrible told us it was 5 stars mould in the bathroom of the hotel no wifi, took us 8 hours coach journey to get to madinah was told by travel guy it would take 4 hours was better off taking train which would have took 2 hours wasted a day in travelling, group leaders were no where to be seen, this travel agency is a joke, just set up to make money and not accommodate there customers, would definitely avoid at all cost better off booking umrah your self will work out cheaper and better hotels."

"Alhamdulilah performed umrah. East west travels were proactive throughout. From booking to reaching Saudi Arabia and returning back to UK. Fantastic team members in KSA who look after you very well. Thankyou to the whole team. May Allah bless you!"