Beaverbrooks
46 Newland Street, Buckinghamshire HP11 2BY, United Kingdom
About the Business
Beaverbrooks is a premier jewelry store that is located at Unit 18, 46 Newland St, High Wycombe HP11 2BY in the United Kingdom. Established in 1919, the institution has been providing high-quality jewelry for over 100 years. Over the years, the brand has become synonymous with timeless elegance as it offers a wide range of classic and contemporary designs.
As a point of interest, Beaverbrooks has been able to cultivate a reputation for excellence in the jewelry industry. The store is renowned for its exquisite collections that are designed to cater to the diverse needs of its clients. The store has become a popular destination for those looking to purchase engagement rings, wedding bands, and other accessories for special occasions.
Beaverbrooks is a store that has made a name for itself in the competitive world of jewelry. The design team at the store uses their extensive knowledge and expertise to craft pieces that are unique, timeless, and of exceptional quality. The store's exclusive collections include pieces from some of the most prestigious brands in the world, such as Omega, Rolex, and Tag Heuer.
If you're looking for a store that offers a wide range of jewelry and exceptional customer service, then Beaverbrooks is the place for you. Whether you're looking to purchase a stunning piece for a loved one or to treat yourself, you'll find something that fits your taste and budget here. With its premium quality and reputation for excellence, Beaverbrooks is undoubtedly one of the best jewelry stores in the United Kingdom.
Photos
Contacts
Unit 18, 46 Newland St, High Wycombe HP11 2BY, United Kingdom
Hours open
Monday:
10:00 - 17:00
Tuesday:
09:30 - 18:00
Wednesday:
09:30 - 18:00
Thursday:
09:30 - 18:00
Friday:
10:00 - 17:00
Saturday:
09:30 - 18:00
Sunday:
Closed
Reviews
"The service at this shop cannot be faulted. We went in looking for engagement rings and Dan brought out a great selection to try. He really listened to my requirements and likes and was very patient and knowledgeable about the stock and different designs. We ended up choosing the ring from this store and went in a few days after to order and the ladies that helped us (sorry didn't catch their names) were very attentive and helpful and so patient I didn't feel rushed at all. The service is truly 10/10 and I can't think of how they could improve it. Fantastic shop and I feel like I'll be looked after in the future if any problems arise with my ring or purchase. Excited to have started my ring journey here :)"
"Excellent customer service, but not much stock and there must be a better way to protect the goods than the big glass wall!"
"Excellent service. My wedding ring arrived very quickly and the staff were very attentive and helpful."
"Not impressed at all with the service especially when the client spends a large amount of money on a designer watch ( Gucci). I took my watch to the Westfield Centre, (Stratford) on the 22nd of August, to have it sent off for polishing following an incident which caused a scratch through no fault of my own.I was told by the lady in question to pay £100 upfront for the polishing service, and I was fine with it having the scratch softened if the repair Gucci centre could not remove the scratch out totally, which is also what the staff member told me they would do. I was told, the lead time would be 6 to 8 weeks and was also informed that I would be contacted either by email or telephone. However, this is my 8th week and no contact AT ALL from Beavetsbrook?. So drove all the way to Stratford to question the matter and found out only today 10th October that Beaversbrook had been contacted by Gucci on the 26th of September and were informed by Gucci that they were unable to polish the watch and that I would need a new case and battery and had to pay £260? So from the 26th of September to the 10th of October, nobody from Beaversbrook had the decency to ring me, the client, to inform me of such outcome. The lady whom I spoke to today just did not know what to say and kept saying they had not contacted me because they wanted to investigate why Gucci were asking for such an amount - this obviously did not make sense as she told me already why they wanted the extra £260, so she knew the reason, as Gucci had told them, and she read their email to me, she just did not know what to say as there was no excuse whatsoever on their behalf for not telling me.....the real truth is they did not seem to care and consequently forgot to tell me. I am really cross and simply want my watch back as I have a wedding next week, but my to my dismay the member of staff ( who's name I will not mention) told me it would take another 2 weeks to have my watch and worse still, she then said 4th of November as this is what it says on the receipt but this would mean that the lead time then is not 6-8 weeks but 3 months? I think the member who dealt with the matter in first instance put the incorrect date on my receipt, otherwise it simply goes way above their lead time? I demanded my £100 refund which they gave me and also demanded that I get my watch back ASAP seeing that they caused the problem and inconvenience. The lady however, insisted that it was not possible but she saw that both my husband and I got really cross so she then told us she would phone Gucci and would let me know within half an hour the outcome. She then rings me whilst at the shopping centre as agreed, only to be told that she had sent an email and not phoned Gucci because "apparently" Beaversbrook are not given the Gucci repair centre phone number and that they can only email them? So as matters stand now, she awaits a reply from Gucci repair centre but also told me she does not know when this will be? So in conclusion, I have no idea when I will be reunited with my watch !!!! Appalling service all around, I feel totally let down especially as I have bought other designer items and was going to do so today but this incident has completely put me off and as such I will no longer shop at Beaversbrooks nor will I recommend it!"
"Really friendly and patient. The partner is very happy with her first mechanical timepiece."
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