Now Travel Insurance Services 123 Castle Street, Salisbury SP1 3TB
About the Business
Now Travel Insurance Services is a leading travel insurance provider based in the United Kingdom. Located at the conveniently situated Warner House at 123 Castle St, Salisbury SP1 3TB, our establishment is the go-to point of interest for anyone who values the importance of comprehensive travel protection.
Our team at Now Travel Insurance Services has many years of experience in the insurance industry, particularly in the travel sector. We know all too well the risks and hazards that can come with traveling, be it for business or pleasure. That's why we have made it our mission to provide our customers with a range of innovative and cost-effective travel insurance solutions, all of which are designed to give you peace of mind while you're on the move.
Whether you're taking a short weekend break in Europe or planning a long 6-month journey around the globe, we've got you covered. Our extensive range of policies includes everything from basic cover that protects you during your trip, up to more comprehensive plans that cover all eventualities, including medical emergencies, missed flights, trip cancellations, and more.
At Now Travel Insurance Services, we pride ourselves on delivering exceptional customer service. Our friendly and knowledgeable team are always on hand to talk you through our various policies and help you choose the best one for your needs. Plus, should the worst happen, we are available 24/7 to guide you through the claims process and ensure that you receive the support you need.
So, if you're planning your next adventure and want the peace of mind that comes with having comprehensive travel insurance, look no further than Now Travel Insurance Services. Visit our website or drop into our establishment today to learn more about our policies and how we can protect you on your next journey.
Location & Phone number
Warner House, 123 Castle St, Salisbury SP1 3TB, United Kingdom
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Terrible service!! Claiming a minimal amount after being stuck in spain due to afrench airline strike. Started the claim 6mths ago, sent every detail numerous times, and each time they send asking for details i get a standard email saying it will be passed on to an assessor. The phone line is a joke . Said they would phone back after waiting 45 mins on the phone!! Still waiting 4 days later!! After paing for an annual policy i am glad it was not a more serious claim. Never again"
"Don't go near this company, sent every required by recorded delivery over 5 weeks ago and not even a confirmation that the claim is logged!! Can't get through on phones as tried most days, tried email to be told wrong department and forwarded on but would give me any timescales other than 31 days which has been and gone. Emailed eight team but still no response a week later! Just feel like it's a massive scam and so grateful nothing serious happened whilst away as whete would we be!!"
"I purchased travel insurance from Now Travel Insurance due to the 5 star rating they have. When on our honeymoon, I was robbed of all of my possessions in front of my eyes while alone with my toddler. I didn't have any basics such as nappies, contact lenses, medication, all our clothes, nothing. We lost irreplaceable things such as my husbands work laptop, hard drives with years worth of work, and memories, camera, my watch, a huge list. It absolutely violated and devastated us. Now after a 6 week delay in responding, which they blame on covid (perhaps you need more staff? Covid's been ongoing for nearly 3 years) have said they are rejecting my claim, due to my belongings being unattended. This is incorrect, and not factual and I suggest they read the police report again. Quick enough to take my money for insurance and trying to find any reason to not pay out."
"DO NOT USE THEM!!!! Absolutely terrible company. We were left stuck abroad and delayed 5 days. I have submitted a claim and we haven't heard anything back. Do not use this company complete waste of time and money. Claim now submitted over a month ago we are due £200 per person as per the policy states. Please respond asap."
"Terrible experience when claiming. Still fighting for a claim in 2021 and the excuses of we'll get back to you when we can due to high demand is very poor - general lack of response to emails and demand not to call in. I won't be recommending or using this company again."
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