Kensington Mortgages
, Berkshire SL6 3QQ, United Kingdom
About the Business
Kensington Mortgages is a leading financial institution that provides a wide range of financial services to individuals and businesses across the United Kingdom. Our office is situated within the prestigious Maidenhead office park within the beautiful and historic town of Maidenhead.
As an establishment that prides itself on integrity, we work hard to provide innovative financial products that cater to the unique needs of our clients. Whether you are looking to fund your dream home, expand your business operations or make a strategic investment, Kensington Mortgages can offer you unparalleled financial support.
Our team of professionals consists of experts in the field of finance who are dedicated to helping you achieve your financial goals. We believe that our success is intertwined with our clients', and this is why we always go above and beyond to offer tailor-made solutions that suit each client's individual needs.
At Kensington Mortgages, we understand that navigating the complexities of the financial world can be daunting. This is why we have made it our mission to ensure that our clients are well-informed and supported throughout their financial journey. We are always available to offer support and guidance to our clients, and we take great pride in being a reliable point of contact for our clients.
Our office's location within the Maidenhead office park, surrounded by picturesque hills and beautiful countryside, further adds to the appeal of our institution. We invite individuals and businesses who are looking for financial solutions to visit our office at Ascot House on SL6 3QQ or reach out to us via our website or over the phone. We assure you that working with Kensington Mortgages will be a decision that you will not regret.
Contacts
Ascot House, Maidenhead office park, Maidenhead SL6 3QQ, United Kingdom
Hours open
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Hi have a mortgage with Kensington for a few years now , but with covid we where unable to remortgage to another provider . The last 6 months Kensington has raised our mortgage twice and we are now paying the same has I get in wages . I’m may loose my home if another increase happens . Also getting further into debt to be able to cover all other bills . The government is only helping with mortgage if your already claiming benefits ,what a joke This company don’t have any morals and could care less about a complaint. Avoid at all cost ."
"The absolute worst lender out there. Do not make the mistake of using these people. Customer service appalling. No help. No support with mortgage. Stuck with this lender for over a decade and can’t change product, extend term… absolutely NOTHING!! Shocking they’re still allowed to trade. Takes over 1 hour before they answer the call. Staff appear to be working at home and distracted. Look at their POOR review rating! It speaks for itself."
"I still cannot believe this happened to me after waiting for so long since July, provided all the documents requested from me immediately after application with explanations. I was told my mortgage offer was declined due to family members loan my business money instead of bank, and because my business did better than the previous year. I still can't get my head round the reasons I was declined. I'm gutted and sad, I wish someone can have a look and reviewed my application once again. As I'm ready to provided more evidence as I worked so hard for my company to get where I am now."
"Avoid at all costs. Kensington took 5 months to finally give us a mortgage. Months and months of back and forth questions of which they then take 2 weeks to reply to each question. They offered us a Mortgage finally 5 months down the line then days before exchange they said "opps we forgot to ask do you have a student loan" of which we did... "okay were going to take 13k off your mortgage offer". I would not even recommend this company to someone I hate, it was appalling. They don't know what they are doing, they ask for the same thing time and time again. The anxiety and stress of moving house is enough let alone this added stress on-top working with a company that don't care about their clients. Please save yourself a massive headache and money and don't even entertain Kensington mortgages."
"After looking through the reviews on Google for Kensington it seems so many people have been unhappy with their service or the company as a whole but for those looking and wanting some reassurance we haven't had any problems at all! We was offered our mortgage just after lockdown in May and moved into our house in September. Yes they do ask for a lot of information but I would be the same if I was lending someone hundreds of thousands of pounds! It’s also reassuring because they are ensuring that affordability can be met. I have only needed call once due to confusion on my monthly payment date and the staff member I spoke to was wonderful. She called me back when she said she would, she was clear and correct in her information and she took ownership and apologised for any inconvenience. We are on a high interest rate so that’s the only reason I would look to leave this company in a couple of years when our fixed period is ending."
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