Harwood The Estate Agents 44-46 Market Street, Wellington, Telford TF1 1DT

"Sold our house through these estate agents, very friendly staff and good communication."

"Having had several properties in the Telford area for many years we had used two agents both had good and bad points, but we were never really 100 % satisfied with their services. As a landlord and not living local to your houses you want to know you have an agent looking after your interests. What does a landlord want from their agent? Well, I want the following. • Good communication skills: Keep us always informed, text e-mail etc. Let us know about the tenants wanting to view a property and good feedback once they have viewed. Let us know if the property is not at its best so we can correct it. • Tenant selection: short list applicants and let us know their gut feeling which is the best prospective tenant for us. • Documentation: Make sure we have supplied all the correct documentation and comply with all the current regulations. • Payments and deposits: Process payments in a timely manner. This one has been a big bugbear for me in the past where previous agents have held on to the rent and deposit for up to 2 weeks before passing it on. This creates a delay for us protecting a tenant’s deposit. Well, thankfully after contacting a further 3 agents in the Telford area and explaining our situation and requirements only one agent met all our criteria. Harwood estate agent (Wellington branch) Now having had them complete two new tenants for us in a relatively short time I feel I’m able to compare and share our experience with you. I would like to say a big thanks to Joan, Nicky, and the rest of the wellington office for their support."

"Patrick has been fantastic in our search for a house. Only estate agents that has been proactive in finding us a house rather than reactive. I highly recommend them if searching for a house or selling. Will be happy to use them if we ever sell I the future."

"Harwoods restored my faith in Estate Agents after a horrific experience with Nick Tart. The care, attention and communication which they give is second to none. People who came to view my house even said they were really prompt and professional which was nice to hear. They are always cheery, friendly and approachable whenever you talk to them. Overall, they act in your best interest, never put any pressure on you and listen. Very highly recommend."

"I cannot recommend these guys highly enough, they are exceptional; professional, communicative, responsive and focused on getting the deal done! Dean, James, Patrick all went above and beyond for the sale of my property. I cannot speak of the back room staff but I can only assume they are as efficient and helpful as the guys I dealt with. So thank you all for a great service You are a credit to your profession, I would certainly use Harwoods again should the need arise."