Affordable Kitchens & Bathrooms Ltd 601 Holburn Street, Aberdeen AB10 7JN

"Wanted to get some extra units and showed the woman, Lorraine, a photo of the current kitchen. Made an appointment for her to come to the house and get some ideas. She never turned up so I called her. Was then told we only do full kitchens and bathrooms? Considering I showed her the current kitchen at the time of booking the appointment and made it clear I wasn't looking for a complete change. Was told she tried to call me. I had no missed call and no message so clearly lying. I have made a formal complaint and currently waiting to hear from the owners. It would appear in not the only unsatisfied person judging from their reviews. I would stay away from this company overall."

"Update; Affordable supplied new doors but quite a few size and quality problems but slowly but surely there! Original 1 star review “White doors turned yellow after 6 years. Warranty is 5 years. Disgusted”"

"We are so glad we went with this company for our bathroom refurb. Sandy and Jimmy were the two gentlemen who installed the bathroom - they are a credit to the company. They worked hard, were thorough and pointed out small details on plans to make the bathroom better. For example we were originally having bath taps on the side, but we ended up getting them at the end of the bath which makes them easier to access should something go wrong. The end result was a really high quality bathroom. Thanks as well to Chris the electrician, and Liam who did a fab job of tiling around the bath, and Lorraine in the showroom who put our plans together. All in all, I strongly recommend the company if yoh have plans on refurbing. Their prices are excellent and the quality of work even more so."

"Would not recommend - had a 30+ item "snag list" of things to be fixed or that I wasn't happy with 1 year after supposedly finishing an extension and kitchen upgrade I still haven't got all the work completed & quality very poor in many areas. Kitchen units on plan were different to those ordered & kitchen measurements were incorrect, resulting in the kitchen layout having to be re-arranged to fit. Cupboard shelves don't line up with doors, practical use not considered, e.g. cupboard doors opening the "wrong" way. Internal door doesn't close, and it has never been fixed despite promises. Can't remove microwave as the plug/cable has been "built in" behind the unit. Extractor fan fitted incorrectly so doesn't work as it should. External door gap took 9 months+ to fix (and only fixed as they happened to be passing by after another job). Unhappy with electric connections placed under sink & already had an issue after leak caused electrics to trip because of this. Had to run extension cable behind appliances due to layout of electrics. Garden area was supposed to be scraped flat after building work, but this wasn't done, resulting in having to spend a further £5k+ fixing the mess. I've also now had to call out the emergency SGN gas engineer as the gas hob has had a leak on 2 separate occasions (granted, they did send someone out to fix those, but nothing else)."