Phoenix Letting & Property Management Ltd 12 The Strand, Derby DE1 1BA
About the Business
Phoenix Letting & Property Management Ltd is a reputable real estate agency located at the heart of Derby, United Kingdom. As a leading establishment in the field of property management, this institution offers an array of services that can cater to the diverse needs of both property investors and renters.
Phoenix Letting & Property Management Ltd is committed to providing top-notch services that are tailored to each client's requirements. Their team of professional agents has a wealth of knowledge and experience in the real estate sector, giving them the edge when it comes to client satisfaction. Whether you are seeking to rent, sell, or manage your property, their team will take the time to understand your specific needs and will provide valuable insights and guidance throughout the whole process.
One of the primary goals of Phoenix Letting & Property Management Ltd is to make the property management process as seamless and stress-free as possible. For landlords, their services include tenant sourcing, full property management, and rent collection. Homeowners and property investors can benefit from Phoenix's comprehensive valuations and customized marketing strategies aimed at reaching the right buyers.
Furthermore, Phoenix Letting & Property Management Ltd also offers property finding services for both local and international clients who are looking to relocate to Derby. Their experienced team of agents can help with everything from conducting area research, arranging viewings and even negotiating prices.
By choosing Phoenix Letting & Property Management Ltd, clients can rest assured that they are receiving a premium service with a personal touch. Their dedication to client satisfaction has been instrumental in establishing their reputation as one of Derby's finest real estate agencies. If you're looking for a trustworthy, reliable and efficient property management solution, Phoenix Letting & Property Management is the institution for you.
Photos
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Worse customer service ever. No thought what so ever over a deceased Tennant. To have a telephone call with the deceased tennants wife who is old, frail and serious health conditions and to have her in tears. I will definitely will not recommend this company at all to anybody. There is no consideration or helpfulness from them. Will definitely be taking this matter further"
"Confirmed we had an appointment on the day of the showing. Only to message an hour before to tell us it’s been cancelled."
"This company is a amazing, and have to deal with so many negative people who are unclean and unwilling to help themselves, but very happy to complain. Julie and Katy have been so so helpful in all my problems dealing with the death of my father, and taking over properties. I do and will continue to recommend this company they have been so supportive, professional, with all their knowledge of law and tenancies agreements. Many thanks your both great."
"My partner call their office this morning about concerns to tenets who are possibly moving in next door but one to his grandparents. the owner of this business answered the called and was rude and unhelpful. Katie (owner) when asked simple question was avoiding certain question and was tutting. all we was asking was if the tenants are noisy ect are we able to call on behalf of our grandparents. Katie reply was ( we are the management agents ) 3 times this repose was given to us ! a simple yes or no would have answered the question ! coarse mannered person."
"Beware, staff may not consider being locked out with a fire risk in the property enough of an emergency to drop a meeting. The only staff member working in this instance was 40 mins late for work after repeated calls to the office (meant to be open 9am-5pm) and then told me to wait over half an hour extra due to a meeting with a new client. Luckily the lady saw sense eventually and managed to get to me, awful service nonetheless as I shouldn't have to argue for five minutes over the phone as to why a fire risk in the flat is more important than a new client meeting."
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