The Cedars Medical Centre 12 Sandbach Road South, Alsager, Stoke-on-trent ST7 2LU

"We are new to the practice. A few minor hiccups initially re medication, but all sorted now. I was unwell recently and the GP listened and prescribed my antibiotics without any drama. My husband went to see Dr Archer for follow up of bloods. She has been excellent, listening, organising referral to the hospital. She rang this evening to see how he was getting on with his medication and reassure him that there was another medication he could take if he developed side effects. We are very happy and impressed with the level of care we have both recieved Thank you Cedars!"

"Cedars used to be a fantastic medical centre when Dr Martin worked here. Sadly the service has nosedived of late, and since Dr Martin's departure. Recently, the doctor I saw, sadly spent most of the consultation googling my symptoms, and cross examining me regarding an existing condition (which is a common disease). The same doctor failed to provide me with the prescription and it took 4 days to get the matter resolved. This led to me calling the centre repeatedly and a trip to A&E. The trainee doctor should be avoided at all costs!"

"I feel I must leave a review after today. I was very worried about my husband, who was recovering from Covid and rang 111 for guidance, as he was struggling to breath. For a number of reasons, the 111 service didn’t work… I rang Cedars and the lady on reception was superb. She put my mind at rest immediately, rang my husband, and got him in to see a doctor within 3 hours. He had a thorough check up and was given an inhaler. Thank you to the whole team, we feel lucky to have such competent and caring people to turn to."

"Very mixed so far. The reception staff are excellent. I won't name the doctor I saw recently, but they didn't seem to know how to do something very basic and made a misjudgement because of this. I'm a qualified nurse. I left feeling upset."

"I don't recommend this practice. I dread becoming ill and I use google and my pharmacist as much as I can. From my experience all I receive is appalling service, rude receptionists abruptly asking me on the phone, what do u want? like I'm an inconvenience. They shouldn't be in this role if all they want to be is rude and obnoxious. Many of the doctors I've seen are not interested and they don't take you seriously. One doctor told me 'times up' and told me to leave because she was busy and that she couldn't help with my menopause symptoms. As I left the reception area was empty. Busy eh? I don't think so. More like can't be bothered. The NHS is the worst it has ever been."