Tilehurst Village Surgery 92 Westwood Road, Reading RG31 5PP
About the Business
Welcome to Tilehurst Village Surgery, a leading healthcare institution located at 92 Westwood Road in Reading, United Kingdom. We are proud to serve the residents of Tilehurst and the surrounding communities, offering a range of medical services to meet all your healthcare needs. Our team of experienced doctors, nurses, and healthcare professionals are committed to providing high-quality care that is both compassionate and personalized.
As a GP practice, we provide a variety of services including general medical consultations, health checks, vaccinations, and chronic disease management. We also offer a range of specialist services, such as women's health, family planning, travel medicine, and minor surgery. Whatever your medical needs are, our team is here to help you achieve optimum health and wellbeing.
At Tilehurst Village Surgery, we believe in providing our patients with the highest standards of care. We invest in the latest medical technology and work hard to keep abreast of the latest medical advancements. Our facilities are modern, clean and comfortable, ensuring that your experience with us is stress-free and enjoyable.
We understand that visiting the doctor can be daunting, which is why we have created a warm and welcoming environment where you can feel at ease. Our staff is always available to provide support and guidance - whether you need help booking an appointment or simply need someone to talk to.
At Tilehurst Village Surgery, we believe that good health is the cornerstone of a happy life. We are dedicated to helping you achieve your health goals and look forward to partnering with you on your journey to good health. To book an appointment, please contact us on 01189 424 414 or visit our website.
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Location & Phone number
92 Westwood Rd, Reading RG31 5PP, United Kingdom
Hours open
Monday:
07:30 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews
"I moved to the practice during Covid & it works for me. Flu, Covid & other jabs have been well organised. I have had a few on line sessions with the doctors which were all that I needed & I was able to book on line. Also had a session with the physio which has made a great difference. The reception staff have always been helpful & polite."
"It is quite difficult to get appointments and they are not empathetic at all!! The staff looks like they are not happy helping people. It is absolutely disappointments the interactions with them. It has been like that for a long time."
"It's just impossible to communicate with them. By 0840 all of the appointments for the day are gone and there are 17 people in the telephone queue ahead of me. It takes days for them to respond to e-mail. A private business operating like this would be in serious trouble. TVS seriously needs to invest in a CRM system and join the current decade."
"Rude staff, they have no sympathy, even if you want an appointment next year you have to ring up at 8am! If you try any other time the call doesn't go through. I've been to the doctors 3 times about one problem and they say the same thing and can't be bothered to take me seriously or to see a specialist, this has gave me high anxiety about ringing them again for the 4th time with the same problem would could be easily fixed if someone was to actually see me and not guess over the phone. This surgery has been a let down for years and continues to disappointment, not just me and my family but many others. I am leaving."
"Swapped to this GP from Western Elms as they're much closer to me and wish I hadn't. Only do telephone appointments which is pointless. When they do call - you'll be lucky if it rings more than twice then be told you have to rebook another day. Mr Jude (Doctor) is incredible sarcastic and rude. We're also still awaiting a response from a complaint from 6 months ago (which we sent twice) to their GP manager after they lost my blood test alongside a number of other issues. Completely incompetent, and seem completely unaware and ignorant of their failings when they're supposed to provide a duty of care."
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