D W Solicitors 262a Wellingborough Road, Northampton NN1 4EJ

"Thank you Rosie for making the sale of my late mother's home so easy. Communication was good, both by phone and email, backed up with real paper copies when necessary. The office is conveniently situated (for me at least) fairly near the centre of Northampton with free on-street parting nearby. All the staff I met were friendly, and the fee structure was clearly explained at the start. I particularly like the "no-nonsense, down to earth" approach, and I would happily use DW Solicitors again."

"I would highly recommend DW solicitors to anyone looking for reliable conveyancing services in the Northampton area. Rosie was great to deal with. Her professionalism and attention to detail reassured me throughout the process that everything was being taken care of. Any queries from my side were delt with quickly and explained in a very clear manner. Which as a first-time buyer was greatly appreciated. I will continue to use DW and Rosie in the future."

"I'll start with the good points, Danielle was very efficient with our searches and sending the report over to us. Our mortgage advisor informed us it usually takes at least 2-4 weeks to get this complete but Danielle had it complete in 1 week which was great. I've often heard of people struggling to get a hold of their solicitor, sometimes waiting days for a response or chasing multiple times, I didn't have to do this as Danielle was always very responsive, often replying within the same hour. Unfortunately this good side of the service has massively been shadowed by the lack of administration skill and communication with certain elements of the process. Parts of the process were slowed down by simple things like a name being spelt incorrectly on a form so having to wait for a new one to be sent - this then caused a delay with signing, forms not being included in packs that were sent to us causing many back and forth emails. The biggest headache was when I asked Danielle to check (on two separate occasions) that everything had been completed and all forms were signed as we had a completion date just a few weeks away, I received an email from Danielle informing me she was missing a signed document. This was in regards to a signed plan which we were never informed we had to sign, nor was there any space on the form to sign. To top it off, this was brought up a week before our completion date so it was quite obvious that the times I had asked if everything was completed, the correct checks were not made. This nearly caused us to push our completion date back through no fault of our own. For all of these mistakes, not once was there even an apology or ownership of any of it by Danielle. Unfortunately we will not be recommending DW Solicitors to friends/family or using them again due to this."

"My husband and I used DW Solicitors in relation to a Re-Mortgage and have been very pleased with the services provided in particular, Ryan Freeman, who has been extremely professional and most helpful during the entire process until completion. Would highly recommend this firm for any property/conveyancing related matters."

"Instructed for sale of my leasehold flat and Rosie was brilliant every step of the way!! Always responded to emails quickly and kept me up to date throughout explaining things for me. She is super friendly too and it felt like she really cared about my sale. I would recommend Rosie and DW Solicitors if you need them!"