sk:n Reading London Street 52 London Street, Reading RG1 4SQ

"Awful experience! The £150 consultation was a complete waste of money. They said they couldn't help me with Lazer mole removal at their clinic so recommended I go to another one of the skn clinics an hour and a half away to get this procedure done. For this I was asked to pay another consultation fee at a slightly discounted rate (£100 for second consultation). As soon as I got there the other dermatologist said they are not sure what I was told but they can't Lazer off my moles at all as they are flat. I was completely misdirected and have now wasted a lot of time and money due to this. When I emailed the manager before this for a simple request and she ignored my second email. I also called up asking to book an appointment to speak with them, they said they would contact me soon and never got back to me. They're very friendly and attentive before they have your money but as soon as they do they couldn't care less. I've already had a far better and less expensive experience with another dermatologist. Please do yourself a favour and go anywhere else. This clinic is unreliable and a complete waste of money, just read some of the other reviews that I wish I had done before booking and you will see what I'm talking about."

"Quick to take your money over the phone, but trying to get refund after not going ahead is a joke, keep trying to call and was told I would get an email verifying the cancellation and my refund, it's now been a week and heard nothing, took me a few days to actually get a hold of anyone. The consultation didn't tell me anything I didn't already know, and was just an attempt to sell me a service (at over double price listed on their website) instead of actually telling me anything useful."

"I am very happy with the service I received at this clinic. I went for hair laser removal initially and then also had a mole checked. Re the laser hair removal, I am extremely pleased with the results. All staff members were informative throughout and very friendly. My appointments were booked at times that suited me and I was always seen on time. I would highly recommend the Reading clinic. They often do deals on prices making them very competitive. The only criticism I would give if I had to, would be that you’re not always seen by the same person which can be daunting depending on what area is being lasered. However when I spoke to the staff about this they were accommodating and I then had the same person from there on. Re the mole checking, the process took around 2 minutes and I received my results within a couple of days, which was a detailed diagnostic report with close-up images. I would highly recommend this as it greatly put my mind at ease."

"I’ve recently been having some problems with my skin and, whilst the consultant was nice and friendly, she wasn’t particularly helpful. She had some good knowledge of different products and their uses but couldn’t give me the “expert skin advice” I thought I’d receive as quoted on your website. I also wasn’t talked through the varying options for my skin, nor did I receive clear recommendations for my daily skin routine - both of which were also quoted on your website. I actually left feeling just as confused as when I arrived. I was also made to feel a little bit embarrassed about my skin and insecure about how I’ve been looking after it, which meant my self-esteem took even more of a knock. I feel really lost and I don’t know what to do now. After the money spent, I actually feel like I’ve been conned!"

"Always had blemish prone skin, spots that would appear out of nowhere. I decided to get some assistance with my skincare and received some advice from one of the Staff there Beata. She showed a genuine passion for her craft and advised some products for me to take home with me. My new skincare routine has made a huge difference to both my skin and confidence. Am thrilled to be honest, good advice and professionally delivered. Would return for any skincare advice/products!"