Flip Out Southampton 1a School Lane, Chandler's Ford, Eastleigh SO53 4DG

"Had my daughters birthday party there recently. Part of the deal was pizzas for the guests. The pizza the kids were given were burned. They were black at the bottom. I wonder how they even thought that was acceptable to serve. 3 out of 4 women's toilets were out of order. Not sure I would like to have another kids party there again,"

"The trampolining arena was good, and the children really enjoyed themselves. However, I was disappointed with the cafe. You can't bring your own food and the cafe was busy catering to parties, so we were not able to order any hot food! There was also a general lack of staff to help. So my boys ended up going home miserable after what could have been a lovely afternoon."

"First visit here. Good Points. . Love the wall art . Large facility with plenty of tramps to use . Reception staff were friendly and informative Bad Points. . Cost was a little more than it was worth . Fee for spectating of £2.50 which includes a drink in the cafe, however, limited space for any viewing. . Apart from the Great Wall art, it all felt a little tired and there was a bit of a Covid hangover with hand gel signs but no dispensers and markings for social distance that was no longer relevant . One member of the young staff seemed to be on a bit of a power trip and seemed to take particular satisfaction from barking at small children for minor infractions. In summary. My 3 year old grandson enjoyed the hour we were there although he spent almost the entire time running around rather than bouncing. My 10 year old son was frustrated by inaccessibility of some of the parts of the tramp area due to queueing. As a parent and grandparent, I didn’t feel particularly welcome and many of the staff were sullen and uninterested. Would love to have seen a bit more enthusiasm from those supervising the tramp area, maybe a bit of interaction with the kids. It is out of my usual area so it would take a lot to bring me back. However, not an entirely negative experience but, as my teachers used to say, could do better."

"Just run down. At reception was a sign to say two of the facilities weren’t working and then the children reported there were more things not working once they got inside. They left before their time was up - bored. 1 toilet out of 4 working in the ladies. The only thing available to order from the kitchen was pizza - which was nice - but meant having to spend £8. All other equipment apparently not working so couldn’t make anything else. This place is run down and needs some investment. It was very busy so there are funds there to do so. Definitely won’t be returning."