Junglemania Headley Road East, Woodley, Reading RG5 4SQ

"If I could give 0 stars I would. I went there on a Saturday with my 1 year old. And quite sadly had a terrible time. My daughter was in the babies section for up to 3 years old and was frightened as there was big kids coming down the slide and slamming into her. I had to tell a few kids off. It was completely overpacked and there were no tables or seating for adults. Most of the toys in the children’s area are broken. We were there for the last session which is supposed to be 2 hours long but left shortly after 30mins of being there after seeing so many dirty balls and dirty equipment. I paid so much money to be there, when there are better places to go. There is also black mould on the back wall. This is supposed to be a children’s play area and it should be a safe and clean environment."

"We had horrible experience when we celebrated birthday party. - They gave us Ham sandwich even though we called them prior to the party and informed that all our guests eat only cheese sandwich. - They affected our religious beliefs by making our kids eat Ham - They talked rudely to us and asked us to vacate the party hall when the time was over and the kids were still eating. They could have informed us in a nice way. - Lastly when I asked for an apology letter from the Manager who is on duty between 11:30- 1:30 on 24/12/2022 they told me initially that they will email it later. However at the end, they came to the car park outside their premises and abused us saying that we didnt speak properly to them."

"We had a party in Junglemania and it was wonderful! Children had a great time. We had enough water and juice which was very important. It was clean on the table in soft play area and in party room. Children were exited to meet Dexter the Tiger and they enjoyed party food and music. We all had a very good time. Our host Warwick was very helpful, nice and he took care of us and our party very well. Thank you for making this day special! I recommend Junglemania Woodley and I am sure we will come there in the future."

"I visited Jungle Mania today with a wide range of children from 1 to 3 years with the intention of staying for lunch. This was not possible as the session time ends at 12 and you are not able to order food past 11:45am. I was also concerned at the safety of some of the equipment and the overall cleanliness, given the soft play is shut after each session for a clean. There were obvious areas that hadn't been vacuumed in a long time and quite a number of sticky section on the foam padding. In regards to safety several exposed metal corners were not foam covered and I caught my hand on a rather exposed sharp bolt. This could be very dangerous for any small child. I was also asked for both my email, and telephone number when paying without an explanation about why this information was required. I was not asked whether I was happy to provide it or told how it would be electronically store. I am concerned from a data protection point of view whether this is legal. I had always rated Jungle Mania before lockdown but given my recent experience on my first return since I was sorely disappointed and will not likely attend again."

"Excellent place for kids. It's not over crowded and it is very spacious. Staff is very helping. Food I'd also good. I was very skeptical about food but it was well made. Not over priced at all. Thank u Ellie and team in Jungle mania woodley."