Starbucks Coffee Charles Watts Way, Hedge End, Southampton SO30 4RT

"I visited today and was greeted by the charming Noah who welcomed me with open arms! The coffee I received was top notch and the panini was just amazing. I will definitely be visiting this exemplary establishment again!! Well done all, such a lovely bunch."

"Whilst googling Starbucks hedge end to find out their closing time i came across their reviews and realised after all the times I've visited their branch, always receiving excellent service I have never taken the time to leave a review. So here it is.... I have visited many times at different times of the day/evening and have always been met with smiling faces from their very polite, helpful staff. During one visit before Xmas whilst loaded down with bags after having a very stressful shopping trip I decided to pop in on my way home to recharge with a coffee. After seeing all the festive flavours on offer and wondering which one to choose I was more than impressed to meet a member of staff called Megan (hope I got your name right) who was so helpful explaining all the new flavours and different milks to have with them. I eventually had a very nice egg nog latte with a cheeky little pastry recommended by Megan. The decor is stylish and comfy. Definitely worth a visit."

"What an amazingly friendly and helpful team. Always greeted with a smile and polite hello. Coffee is good and the service is better. The team make you feel welcome. Great for meetings as well, I often meet clients and colleagues here and that mainly because of the welcoming atmosphere."

"Great coffee, speedy service and best staff you can wish for. I'm a regular and witnessed them dealing in the most professional way with horrible customers on daily basis. They always stay calm, kind and polite. I can't understand how people can be so nasty and throw childlike tantrums over few minutes wait. The store can be extremely busy but I have never waited longer than 5minutes for my order. Whenever the waiting time was longer, I was told by cashier about possible delays. I live locally. This is my favourite café."

"Came for a relaxing coffee, left with a headache and a to go coffee. People were shouting over the music because it was so loud. Space looked bare and uninviting no comfy areas just harsh "we would rather you take-away furniture". Also 3/4 of the tables were littered with empty cups and rubbish. Asked for a muffin and a latte to eat in. Had my muffin stuffed in a paper bag and my coffee was unceremoniously left on the side in a to-go cup, which I had to go and find. Staff looked uninterested and put out that I had interrupted their conversation. I had a nicer experience sitting with my coffee in my car. Go next door to Costa."