Four Mile Inn Inverurie Road, Bucksburn, Aberdeen AB21 9BB

"Last minute lunch plans with family today, food was lovely! 4 different meals and not one could be faulted. Friendly staff and overall a relaxed atmosphere"

"First visit and plan to be back! Lovely food, nice and rustic decor, and a relaxed atmosphere to suit - all at a decent price! Main member of staff on duty (Manager I believe) was fantastic in providing food recommendations, light chat, and ensuring we had everything we needed at all times."

"If you want ur day ruined this is the place to go . Absolutely awful service , staff are extremely rude and have no idea what they are doing. 3 hours waiting for food . To then be told after 3 hours sorry the kitchen manager has told us not to make the food . Not an apology or anything . No manager available . Do not even go near this supposed restaraunt. Ud get far better service at the mcdonalds down the road ."

"We visited tonight like we often do for our monthly staff meeting, and we always spend around £80-£100 on food and drink. First ordered at 19:10 (I have attached the order). After around 60 minutes the food had no turned up so I went up and asked about this, I was told by a member of staff they would go and get an update. At this time food came out the lift and went to another table to which they told them they didn’t order (clearly our food) but was to late was already being eaten/there dog was in amgust the food. After receiving NO update 30mins later I went to the bar again at 20:40 1 hour 30minutes after ordering food to be told there was a a mix up with table 13… but at NO POINT did someone think to come and ask or tell us about this??? A male member of staff on apologised and at first offered us free desserts, to which I questions given we had already waited 1 hour 30mins for food. To which he agreed and offered us a full refund and food would come as soon as possible (this being at 20:50). We sat for another 30mins until 21:30 to then have a member of staff approach us to be told the kitchen manager had phoned his chef to tell them NOT to make the food, why we had been sitting another 30mins and told absolutely nothing was disgusting.. To note we were/still are absolutely starving and will most likely go to the nearest takeaway to spend more money on food we shouldn’t need to be doing, as a side note we have ordered £40 worth of drinks already, once to go with the first time food was due and second time second food was due. We have now been here almost 3.5 hours in total as we waited a bit to order food. Extremely disappointed as this was our local and 2 of us have family in buckburn who come here almost every week so will be definitely telling them not to visit anytime soon. When we went up for more drinks we were quick enough to be charged again. I saw on another complaint the manager is back from leave tomorrow so would appreciate a response or we can visit in person. (Please note this has also been emailed)"