Jardines Pharmacy 5 Kingsfield Road, Biggleswade SG18 8AT

"Staff are incredibly hard working despite how busy the pharmacy often tends to be. Willing to help with any queries, no matter how difficult they are. Would highly recommend this pharmacy."

"Came to get a prescription, was my first time using this pharmacy so wasn't aware the Pharmacist isn't available between 1pm - 2pm. Arrived at 12:55 so admittedly was cutting it fine with 2 people in front of me in the queue as well. When I got served, they checked their stock and told me they had the prescription but I would have to come back at 2pm as it had literally just crept past 1pm. Seemed a bit frustrating, I wasn't able to come back at 2, but they weren't able to serve me. Rules are rules apparently, even if its down to 10 seconds. Even more frustrating was that for the person directly after me in the queue, the server at the till instantly checked if the pharmacist was able to do one more prescription, to which they replied that they were?! I can understand there may be different time constraints if they already have it prepared for collection etc. but if you're going to follow a rule to the very second, then apply it differently to someone else, it comes off as nothing short of rude. 100% will not be coming back, if you're not going to help someone who is literally a few seconds late because of being in the queue, I don't want to deal with you. Serving the next customer was just salt in the wound. Customer service was also non-existent, as per several other reviews."

"They aren't our regular pharmacy but when we struggle to get certain medications they have always been so helpful and always willing to help. Always friendly when you speak to them."

"Jardines pharmacy is a brilliant asset to Biggleswade, I swapped to them from another local pharmacy who always seemed to have IT issues and difficulties with supplies, I just wish I’d done it earlier. My meds are dispensed quicker and the staff are so friendly. I’d urge anyone who can to use them - you won’t regret it"

"Nice staff but unfortunately they operate quite long repeat prescription timescales. So, a repeat prescription takes 3 days after they get the prescription, sometimes longer. Alas this doesn't work for me as some items are needed sooner due to flexible use. They would benefit from more staff too. Shame really as I'd love to support a family run Business. Maybe it'll be better in the future but clearly cannot compete will Boots who have better turnaround times and staff."