Oak Furnitureland
Carina Road, Northamptonshire NN15 6YA, United Kingdom
About the Business
Oak Furnitureland is a leading furniture store, located at Unit 2, Kettering Retail Park, in the beautiful town of Kettering, United Kingdom. As a leading establishment and home goods store, Oak Furnitureland is a unique point of interest that offers a fantastic shopping experience for anyone looking to upgrade their home decor.
Our store represents the best of the furniture industry, with a focus on delivering exceptional quality and outstanding craftsmanship. We specialize in solid wood furniture, particularly in oak, which has gained great popularity over the years due to its durability and natural beauty. We take pride in helping our customers furnish their homes with the finest furniture and decor items.
At Oak Furnitureland, we offer a wide range of furniture styles from rustic and traditional to modern and contemporary, catering to all tastes and preferences. Our inventory includes furniture pieces for every room in the home, including living rooms, dining rooms, bedrooms, offices, and even outdoor spaces. With a commitment to providing unmatched customer service, we’re confident that we can help make your home dreams come true.
When visiting our store, you’ll be impressed with our extensive selection, which features timeless classics, elegant designs, and sleek, stylish furniture pieces. Our showroom is tastefully designed and thoughtfully curated, allowing our customers to visualize different furniture combinations and get inspiration for their home decor projects.
When you’re ready to shop for high-quality furniture in Kettering, look no further than Oak Furnitureland. Conveniently located at Kettering Retail Park on Carina Rd, our store is the perfect destination for anyone who wants to add a touch of luxury and comfort to their home. We invite you to come and explore our store today and discover the perfect furniture to transform your home.
Photos
Contacts
Unit 2, KETTERING RETAIL PARK, Carina Rd, Kettering NN15 6YA, United Kingdom
Hours open
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 18:00
Sunday:
10:30 - 17:00
Reviews
"Very disappointing ordered the goods 2.10.2022 at no time at all was I told there may be a delay got a delivery date January 2023 then it was changed to 8.12 furniture came had to send back as it was ordered wrongly am still waiting should be coming next week would not use again although customer service couldn't have been more helpful"
"Turned up to look at a bed, greeted by a member of staff who then immediately sat back down on the display sofas with the other staff and continued there conversations. Not professional at all . Was with my two year old daughter who needed to go to the toilet after we were browsing for 15 mins, but was advised they won’t open them due to covid (this is in May 2022). They have plenty of stock which is ideal as you can see the quality of stock before you purchase online."
"After the closure of the Rugby branch we travelled to the Kettering store where we found the staff extremely rude and therefore we chose not make a purchase. With an attitude from 2 of the 3 staff working there I'm sure it won't be long before this is the next store to face closure. I for one do not appreciate being talked down to and given wrong information. Very disappointed."
"If I could give zero stars for customer service I would. We originally purchased our 2 and 3 seater sofa in August 2020 and was delivered in October. By Christmas we noticed that the 3 seat sofa had an issue and the first week in February we had a service call from the repair team. There was a non repairable fault which I had to find out for myself as there was no communication as ti what would happen next. I was then made aware some one month later that the earliest I could get a replacement was 29 weeks. I have visited the local store on 2 occasions promising to get somebody to call me and I'm still waiting. The second time of visiting the lady I assume was a manager didn't even offer an apology until I was leaving the store again some 20 minutes later simply engaging to justify the long waiting time and making excuses about how many customer service staff had left or were off with stress to which I replied that really wasn't my problem and I wasn't interested in the issues of the company. I even tried to call today at 17.10 to receive a voice message stating the customer services was closed and opening hours were only until 17.30 meaning I had called 20 minutes before this but everyone had probably just decided to go home probably not surprising if this is the service received by other customers. We also purchased 2 other items in October which we had failed deliveries and extra waiting times, particularly annoying when we took time off yet no one called to say the delivery wasn't coming. What I would say to anyone thinking of buying a sofa from Oak Furniture Land "DON'T" you would be wiser going to SCS. I'm now at the point of looking at what further I can do to take the matter to a higher level. WORST EVER CUSTOMER SERVICE"
"Ordered a bed at the end of last year and still has not been delivered as they say it has been delayed due to "covid". We have had an email 4 days before arrival to choose another delivery date. If you ring up, be prepared to wait in a long queue. The only good experience we have had was with Katie in the Kettering showroom, that sold us the bed. She was friendly and explained everything!"
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