SimplyVAT.com Hove, Brighton and Hove, Hove BN3 7ES

"Michaela was of a great help and her questions were sharp and precise. I loved the service."

"This is company where the name of the company is sarcastic, working with them is everything but simply. In the last 6 months we've had 2 different AMs, one of which couldn't file a quarterly return correctly, and things escalated to her teamleader who then left us hanging in the dark, with no response. Thanks Stanislava. Our original AM Valeria was polite and responsive, but since she left, our account has been neglected to the point we might get a fine from the HMRC. SimplyVAT does not care. Eventhough we have a contract and it is their OBLIGATION. Our emails are unanswered for months, leaving us in the dark and having to chase, but their invoices and payment reminders keep coming frequently. There are so many other companies that have the same service as they, keep away from this "simple" company."

"We use SimplyVAT for our EU VAT obligations and have been with for them around 18 months. Unfortunately we have been left with no choice but to submit a detailed review as a result of the terrible we have received recently. In the last 6 months we've had 3 different AMs, one of which couldn't file a quarterly return correctly, this left us scrambling to ensure it was submitted on time. Our original AM was brilliant but since she left, our account has been passed around various reps that have little care for our business. Most of the time our emails go unanswered for weeks, leaving us in the dark and having to chase. Either the AMs have too many clients to give us enough time or they are simply not qualified enough to handle our obligations. We have since decided exit the EU market and notified SimplyVAT of our 2 month notice. Since then, they are trying to charge over £500 for various de-registration fees. As well as the ongoing charges for OSS and quarterly returns. Since giving our notice, our emails have been ignored and we missed another deadline for a return. Our AM failed to share the relevant a reference number so that we could make payment to the relevant EU authority. Companies like SimplyVAT are supposed to take the headaches away from business owners but this has turned into a nightmare. This company has gone down hill, you should avoid at all costs. Find a company that actually takes care of their clients."

"Exceptional communication and very informative individual. Jack answered all of my questions and provided additional information to start a successful e-commerce business internationally. I'm very surprised that this was a free consultation. Thanks Jack!"

"The other reviews are correct. They were super engaged prior to paying and very responsive with multiple team members jumping in to help with any and all questions. Unfortunately that's where the praise ends. After paying a deposit (even though I wasn't sure it was needed, as I look to them the experts to guide me whether I needed the service or not) one of the staff said I'd be better of with another outfit to offer a more complete solution which I appreciated. The problem is they have completely stopped replying to any and all emails requesting our money back. It's like they've been trained to hustle for the sale, get payment and if you decide it's not right for you or didn't even use their service, well too bad they won't reply and you don't get a dime back. To warn others what you'll be out of a pocket with, we paid $1000 pounds. A huge amount for a small business like ours. Hopefully they will reply as they have done to other negative reviews here on google but right now I feel completely scammed which I have never seen a financial company be so brazen about it. Once would think a firm that helps with taxes, money and the likes would be on the side of caution not cowboy territory. Look elsewhere if you don't want to be scammed, other reviews show sloppy work and late filings. Will be following this up with the Ombudsman should I not get a prompt reply."