Castle Garage Staffs Ltd 145 Liverpool Road, Newcastle-under-Lyme, Newcastle ST5 9HF

"My car decided that it didn’t want to change gear anymore so I took it into the garage. The problem was quickly diagnosed with a clutch problem, which was horrifying to me because we all know a clutch is going to cost a pretty penny. The castle garage team were super helpful and explained everything to me in terms I would actually understand, and continued to update me on its progress. There were a few glitches along the way and a couple more parts needed ordering but they did everything they could to keep the costs down. I’d recommend this garage to everyone, the team are really friendly and I had full trust in everything they were doing. Now I have my car back and it runs better than it ever did, feels like a new car! Very happy with this service!!"

"I was driving on Liverpool road after picking up my children from school, when my car suddenly stopped (I only bought this car about 2 months ago). I tried restarting it but it didn’t work. The road was quite busy and I felt very unsafe standing still with 2 little children in the back. I looked to my right and saw Castle Garage and looked up their number on google and called them saying I’m on Liverpool road in a car that broke down. The lady on the phone was very helpful and only seconds after several staff came running out the garage towards my car and managed to get my car started and drove it to safety in their garage. When I went to collect the car the next day they even checked out the oil level to see if it’s all ok for me to drive it home and they didn’t charge me a penny. So hereby I want to say thank you Castle Garage for your kind help in such a stressful situation."

"Great customer service from start to finish by the team here. Gave me a good price straight away, and told me the timescales. Repair quality was great, and communication positive. Good atmosphere and would 100% recommend."

"AVOID. I had a spitting number 2 fuel injector. Took to this garage and they replaced number 3 injector for £515 and then confirmed number 2 also needed replacing for the same price. I cant say number 3 didn't, but number 2 was definitely the one which had the major issue and was what the car went in for. Having now had another garage fit number 2 injector for £370, (inc brand new injector), it looks very much like they used a reconditioned part rather than a brand new part which was quoted for. The injector they fitted was also sitting too high and on inspection it had two washers rather than one (they didn't remove the old one), it also hadn't even been programmed in. Even the invoice is incorrect as it says they replaced number 2 injector and not number 3. Seem like amateurs, i guess they will show their professionalism by apologising and offering me some of my money back, but i doubt it..."