The Park Clinic, Medical and Dental Centre Glen Drive, The Park, County Dublin

"Except for one Receptionist, Marie-Louise, I find the Receptionists have no empathy for patients, they act like robots. You cannot get to speak to a Doctor to explain your situation . All I needed was a repeat prescription of medications that I have been on for years, I have no other reason to see a doctor. I had recent blood tests via my cardiologist and had them forwarded to the clinic, all other tests showed clear, proof of which I could provide to the GP, but they just leave notes on the computer system for the Receptionist to relay back , in my case saying , no appointment, no prescription... It's all about bringing in the money... Disgraceful A previous encounter with a Receptionist here when trying to make an appointment to have four stitches taken out following a visit to A&E and told to have the GP take them out within seven days, I was told that the Doctors don't like to do that and to go back to A&E !!"

"One or two of the doctors are ok, but the receptionists are snarky as hell. Clearly very badly managed. Despite always arriving on time for appointments we have always been made to wait for at least a half an hour before being seen."

"My daughter attended Dr Orla for the first time today. She was apprehensive as hadn't attended a doctor in years. She found Orla to be really approachable , reassuring and relaxed. She came away delighted she had attended. Thank you."

"If I could award this place no stars I would . These people lack empathy and compassion where peopleare concerned. I collapsed last night in front of my two young kids in the local grocery store. It was 5.30 and I could not reach my doctor so I was driven here as we live in area although we are not patients here. I was unable to drive myself as I was still quite disoriented and vision was blurry. My husband asked at reception could a doctor please take a look at me and was refused point blank as we were told your not a patient here. He pointed out they have a duty of care etc but it fell on deaf ears. All we wanted was someone to come out to me in the Carpark and tell me I was not having a heart attack or a stroke etc but they would not do that. Do yourself a favour and find yourself a clinic where they care about the patients and not there wallets !"

"Had attended this clinic very sporadically over many years. Desk staff always rude & condescending. Doctors equally patronizing. Guess it drips down from the 'top'. My most recent visit in Aug, resulted in me being charged €45, despite the fact that I hold a full medical card & that such charges are against a clear HSE directive re. medical card holders. I lodged an official complaint with the HSE & some weeks later obtained a full refund from Michelle Rice, albeit through her gritted teeth. My advice is, don't pay immoral & underhand charges if you are a medical/gp card holder. GPs get away with this because people let them away with it. Avoid."