Seachelles Swim School 56 Church Road, Cantley, Norwich NR13 3SN

"My son currently has preschool lessons with Michelle having moved on from parent and baby lessons. She is amazing with him and others in the class. So patient, caring and empathetic towards their (and parents) needs. She provides such detailed information via email before the start of term outlining rules, expectations and information about the many pools She operates at. This is followed up with text messages and regular updates on her social media pages. My son can't wait for his weekly lessons and when he leaves all I hear about is how much he misses her on the way home! Thank you for making my son so happy and confident in the water x"

"Unfortunately we did not have a good experience at seachelles. Michelle taught my 6 year old daughter and she suddenly one day removed her aid and expected her to swim. My daughter is naturally anxious and after that was refusing to go to lessons. The only way I could persuade her to keep going was to promise her that she could keep the aid on until was ready. Unfortunately Michelle ignored my request and continued to remove the aid. This has effected her confidence since sadly. Also, Michelle appeared to get frustrated with parents on numerous occasions for forgetting to bring swim hats and goggles. We are parents, please be a bit more forgiving!! I was ‘shouted’ at across the pool one day for trying to keep my toddler entailed with toddler snacks. I hadn’t realised the food rules applied to babies/toddlers but there is a way to tell people rules without shouting!! Sadly won’t be returning for a second term which I would have done had Michelle been more professional. Charlotte"

"My son loves this swim school! The owner and the teachers are very kind, understanding and communicative. My son is coming along so quickly and we both look forward to the lessons weekly. Fantastic. I'm so pleased we found such a positive and pleasant swim school for my usually very timid son, who's really come out of his shell. Thank you."

"So disappointed. They have really knocked my daughter's confidence. Lesson times were changed without informing us and my daughter was left in tears. They subsequently tried to charge us for the lessons they rescheduled without informing us and I was shouted at down the phone by a very unpleasant and unprofessional woman who told me my children were no longer welcome because I had queried an invoice. I feel very let down and would advise anyone considering lessons to steer clear."

"Wonderful teachers, great lessons. All 3 soon to be 4 of my children swim with seachelles. They have come so far in such a short space of time. Highly recommend."