Coffee Beans Cafe 20 Castle Street, Macclesfield SK11 6AX

"Made the mistake of going there, I had an english breakfast and the bacon was undercooked and the majority of the bacon was just fat. They never gave me the cutlery and it took them 30 minutes just to receive the cutlery after me asking numerous times. The sausage was raw in the middle meaning it obviously wasn’t cooked properly and was undercooked. The staff were very rude especially one of the younger ones who wore glasses on the day I dined in. The staff were also swearing in the kitchen and I didn’t find it very professional of them to do so. Lastly, the tables and chairs were very filthy as well as the floor. 100% wouldn’t recommend."

"For what you get very expensive. Nearly £6 for a breakfast roll that came on a hot dog bun and had to be eaten with a knife and fork. Also quite slow service. Staff were lovely and coffee was nice however"

"We popped in for some lunch and a drink at 13.50 today after reviewing your opening hours online and seeing that you were still open until 16.00. Upon arriving we was told that the coffee shop was due close as it was closing time and we was not able to order any food but could potentially order a drink. We found this a little strange as there was customers in the cafe and people wanting drinks and lunch. Staff members were wiping down, covering up food items at the front of the bakery so customers could not order and two members were leaving with their coats on. We were confused as your opening times stated until 16.00. We was then advised we could have a coffee but no food. Unfortunately the coffees we ordered were not properly made, half a cup and very weak yet charged for a full cup? I feel this is due to a training issue around staff not knowing how to use the coffee machine properly. Also, the staff that were left appeared really unhappy that we had arrived for a drink as I feel they wanted an early finish..Correct me if im wrong and if the shop actually closes at 2PM I think the opening times on the door and online needs to be changed or customers will become confused. The area and tables were also really really dirty alongside the cups and cutlery. The cafe looked shabby and generally dirty with unpleasant staff. Really dissapointed as Coffee Beans used to be a nice cafe it appears sadly its gone downhill and been a bit neglected... we will sadly not be returning."

"My daughter and I made the mistake of popping in here for a bite to eat the other day. The place was filthy. You could see behind the take away area which was really dirty with food all over the floor. The kitchen was even worse (you can see in as you manoeuvre round the black bin bags to get to the equally dirty toilet). Daughter ordered a bacon roll- bacon clearly microwaved on a tiny sub roll with an inch of margarine. I ordered cheese on toast which again was microwaved and soggy. The best bit was my tomato 'soup' which they obviously forgot about...when it finally did arrive it was literally a bowl of tinned tomatoes! Never again!"

"Despite what some other reviews say, I have no issues at all with the service I received. The food however was not good. I had a traditional breakfast and couldn’t finish it because it was so oily. The eggs (fried) were overdone and crispy, the yolk was partially soft but clearly needed to be cooked at a lower temperature. The sausages were cheap and the bacon dry. There was a quarter of a rather small cooked tomato, which was quite frankly the best part of the meal but surely it could have been stretched to at least half a tomato. They could do with some soft furnishings in there too because you could hear everything and I found it hard to focus on the book I was trying to read."