Hays Travel Norwich NR7 8AB
About the Business
Looking to travel the world but struggling to find the perfect destination? Look no further than Hays Travel - the ultimate solution to all your travel needs! Located at Unit 2, Tesco Extra, Unit 2, Norwich NR7 8AB in the United Kingdom, our travel agency offers a range of services to cater to every budget and requirement.
Whether you're planning a romantic getaway for two, a family vacation, or a solo adventure, our team of expert travel agents will work closely with you to map out an unforgettable journey. As a trusted establishment in the travel industry, we have access to exclusive deals and offers that guarantee you get the best value for your money.
Our point of interest extends beyond simply booking flights, accommodation, and transportation. We believe in creating experiences that leave a lasting impression on our clients. From cultural tours to adventure holidays, beach escapes to city breaks, we have a wide variety of destinations on offer that cater to every type of traveler.
At Hays Travel, we pride ourselves on personalized service, attention to detail, and a commitment to making your travel dreams a reality. Whether you're looking to book a last-minute getaway or planning ahead for your next big adventure, our team of experts is here to make your journey seamless and stress-free.
So, what are you waiting for? Contact us today to get started on planning your next great adventure!
Photos
Location & Phone number
Unit 2, Tesco Extra, Unit 2, Norwich NR7 8AB, United Kingdom
Hours open
Monday:
09:15 - 17:30
Tuesday:
09:30 - 17:30
Wednesday:
09:15 - 17:30
Thursday:
09:15 - 17:30
Friday:
09:15 - 17:30
Saturday:
09:15 - 17:00
Sunday:
11:00 - 16:00
Reviews
"I booked a holiday with Hays back in July for September. Up until this point the service had been helpful and friendly. The holiday came round and the hotel was nothing like the pictures we’d been shown when the holiday was sold to us. This was also topped off by the disgusting state of our hotel room which I wouldn’t even leave a dog to live in let alone a human, which we have photographic evidence off. We ended up coming home early, after Jet2 organised two flights home for us. The next day after arriving home we visited Hays to vent our frustration and to start the ball rolling on a compensation claim. This is where the customer service started to decline. I was under the assumption that when booking through a travel agent they help with every step of the holiday, whether it’s booking or complaints. This hasn’t been the case and Hays have been pushing all responsibilities on to myself to deal with. I’ve been the one who has been in contact with Jet2. If I knew this was the case I would’ve booked the holiday myself and saved the commission from booking with a travel agent. I have been very patient, as well as offering all evidence, such as pictures and emails, however it has still been left down to me to deal with. This seems to be the only step I can take next to grab attention of someone who can do something for us within Hays and not to be taken as just another sale."
"Staff very knowledgeable friendly and helpful Nothing was too much trouble"
"WELL DONE BARNEY AND TEAM at Hays inside Tesco Blue Boar Lane Norwich. Barney is the TOP Man! He always answers all my queries with great knowledge in a friendly and relaxed manner even though I put him through his paces yesterday he shone through with his caring and dedicated professional qualities and I left there a very happy customer! Barney is my go to Travel Agent hands down! Thank you once again!"
"We had to get refund for our June 2021 holiday which Hays were more than happy to do,went and saw Becky in our Norwich branch who was so helpful and sorted everything out for us,we will definitely be booking again as soon as we can. The manager Barney and all staff at this branch are always polite and ready to help. cheers Trish and Terry"
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