Giant Store Swansea Castell Close, Llansamlet, Swansea SA7 9FH
About the Business
Welcome to Giant Store Swansea, the ultimate destination for all your cycling needs! Nestled in the heart of Llansamlet, our store is conveniently located at Castell Close and is the biggest Giant Store in South Wales. We are not just a bicycle store but a one-stop-shop for everything cycling-related.
Our store offers an impressive selection of bicycles, including road bikes, mountain bikes, e-bikes, and kids bikes. You can also find a wide range of accessories and bike components from the world's top brands such as Shimano, Speedplay, and Sram. Our knowledgeable staff is always on hand to help you choose the perfect bike and accessories to suit your style and budget.
After a long ride, you can relax and recharge at our in-house Café. Here, you can indulge in delicious, freshly brewed coffee or sip on a refreshing smoothie while enjoying the breathtaking scenery. Our café serves a range of snacks, freshly made sandwiches, and cakes to keep you fueled up and energized for your next adventure.
We also pride ourselves on our extensive range of cycling apparel that caters to both men and women, from the latest workout clothes to high-performance cycling gear. We have everything you need to look and feel your best, including cycling shoes, helmets, gloves, shorts, jackets, and more.
Our store is a hotspot for cycling enthusiasts and tourists alike. As a point of interest, we stand out from other bike shops with our exceptional service and knowledgeable staff who can recommend the best routes for cycling around Swansea. We also offer bike servicing and repair facilities done by experienced technicians.
Giant Store Swansea is not just a bike shop, but a hub for cyclists of all levels. We aim to provide an immersive experience to our customers with our high-quality products, friendly staff, and great food all under one roof. Come visit us, and let's ride together!
Photos
Location & Phone number
Castell Cl, Llansamlet, Swansea SA7 9FH, United Kingdom
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
10:00 - 16:00
Reviews
"Good information provided on the bike I had shortlisted. The people in store where very helpful."
"The was actually the trees store cardiff not Giant-store ? Top customer service I dealt with Chun he was very knowledgeable prepared my cleats and have best advice on what to purchase. I am very pleased all, around. Thanks again"
"Do you value customer service, staff integrity, prompt service and most of all value for money? THEN AVOID THIS STORE!!! Purchasing my e-bike from this shop is one of the biggest regrets I have! Quite simply put; the sheer incompetence within this store and it’s warranty department is astonishing!! I can not recommend you avoid this place any more!!"
"Great customer service. I bought a bike there last week even though I live in Bristol as they had the model/size I needed. Had a problem with the power-meter and tried to get it sorted at Giant in Bristol who wanted payment for labour. Swansea stepped in, swapped the defective part and threw in a free bike jersey. If I lived in Wales I would go there every time!"
"My recent treatment by Giant Cardiff and by Giant Head Office were very poor. I purchased a new bike online from Giant Cardiff and paid a £40.00 charge for the courier service. The courier split the box and lost the pedals the tool kit and pretty much all the bits you need to assemble and enjoy the bike. From here on the lack of after sales service kicked in and after two weeks of constant chasing I finally got all the parts. I was promised a call from the manager at nothing but it never came. I then took my complaint to Giants headquarters where a pleasant guy called from customer services and emailed me about the problems. When he found out that the manager at Cardiff was part of the problem he stopped communicating with me. It turns out the Cardiff manager is a friend of his. End of customer service. The moral of the story is if your bike goes wrong just take it to Halford's as Giant will not want to know. Very poor Giant ... never again !"
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