The Village Shop 33 Gurney Road, New Costessey, Costessey, Norwich NR5 0HF
About the Business
Welcome to The Village Shop, a charming establishment located in the quaint town of New Costessey, Norwich. Our store is situated at 33 Gurney Rd and we are one of the most beloved points of interest and stores in the area.
Our institution is the perfect destination for both locals and visitors alike, as we offer a wide range of products and services that cater to different needs and preferences. Whether you're looking for groceries, household items, or even gifts for your loved ones, you can find everything you need at The Village Shop.
We take pride in our friendly and accommodating staff who are always ready to assist our customers with their needs. We strive to create a warm and welcoming environment that encourages everyone who visits our store to feel like they're part of the community.
At The Village Shop, we have a strong commitment to providing high-quality products at fair prices. We carefully select our suppliers and partners to ensure that our customers receive only the best quality products available.
We also offer a range of services, including dry cleaning, lottery tickets, and parcel delivery, making us a one-stop-shop for all your essential needs. Furthermore, we are an approved PayPoint outlet, where you can top up utilities, pay bills, or purchase mobile phone top-ups.
We understand the importance of shopping locally, and that's why we source our products from local suppliers and artisans whenever possible. By supporting us, you're also supporting the local economy, and we thank you for that.
Visit us today at The Village Shop for an unforgettable shopping experience. We promise to make your visit worthwhile and leave you with a smile on your face.
Photos
Location & Phone number
Norfolk, 33 Gurney Rd, New Costessey, Costessey, Norwich NR5 0HF, United Kingdom
Hours open
Monday:
06:30 - 22:00
Tuesday:
06:30 - 22:00
Wednesday:
06:30 - 22:00
Thursday:
06:30 - 22:00
Friday:
06:30 - 22:00
Saturday:
06:30 - 22:00
Sunday:
06:30 - 22:00
Reviews
"Helpful and friendly staff, has everything you need for a local shop. Use it regularly."
"Absolutely fantastic family run this shop, very community minded and polite. The shop carries a bit of everything from newspapers, to food and drink. They are brilliantly welcoming and always give service with a smile."
"The Shopkeeper so moody and rude, no need for it, smile and maybe your customers will come back It’s Ignorant, rude and disrespectful to use your mobile while serving customers! Just hold your hand out without even saying how much the total is! Never again"
"I popped in here earlier in the week, the man behind the counter was very busy...on his phone. After a few minutes (I was sending a parcel via collect+) he looked at me, barked questions at me regarding my parcel, no please or thank you. He was rude and abrupt. As I left I allowed a group of teenagers through the door before I left, none were wearing masks. Luckily for me I have alternative shops I can use locally, I will not use this one again that's for sure."
"I had a parcel for Collect+. Sometimes the Collect+ site doesn't show the same locations when inputting a post code (it came up with a different location when my brother had to take a parcel for collection), so I thought I'd give them a ring to make sure. The woman who answered either didn't hear me, or didn't understand what I was asking. She laid the phone down; I heard her talking to a colleague, the line went quiet, and then I was cut off. I tried ringing back several times at intervals, but no-one picks up. When the answer machine kicks in, it tells you the call cannot be taken and you cannot leave a message. I was hoping to walk up to the shop with my dog to hand my returns parcel in to the collect+ point, but I guess I'll have to go further afield despite being pressed for time today. I'll be contacting collect+ to inform them. A review like this is what you get for awful (or rather nonexistent) customer service."
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