Co-op Food - Swansea - Bryn Road Bryn Road, Brynmill, Swansea SA2 0AU

"Absolutely appalling customer service, today. I went to a person as I want to support employment. I'm not one to usually complain ,having worked in retail for years when I was younger. But customer service was non -existent. I've just left the shop feeling like I inconvienced her! The young girl behind the counter was extremely ignorant and rude. I tried making conversation several times, and was blanked. Point blank ignored. Checked for hearing aids in case she had an 'obvious' disability. But nope! Just rude! No bother, I'll take my custom elsewhere. Better yet, I'll use a machine. Definitely would have had more conversation! If you don't like your job, get a new one! Not complicated...."

"On the surface it may appear a standard Coop, but when you look closer you can see it is, in fact, a standard Coop. You enter though the conventional automatic sliding doors, and are subsequently faced with three aisles of food and other groceries. Say you take the right hand aisle first, you are faced with meal deals on the left and fruit and vegetables to the right. As you travel deeper down the aisle, ready meals and meats appear to you, shielded by the sliding glass doors of the fridges. Take a left hand turn past the juices and clearance items and enter the centre aisle; here you can find such delights as milk, free-from items, crisps, biscuits, sweets, canned goods and bread. The third and final aisle is the most glorious of all; the realm of alcohol. A plethora of wines, beers, ciders and lagers present themselves to you. These may be so enticing that you don't notice the household goods and newspapers behind you. Finally, the self-service checkout is efficient, providing you aren't buying age restricted items. In that case, you begin a side quest of searching for an employee to authorise your purchase; you must leave your precious items and forage in each aisle and potentially even into the stockroom for a fresh employee. Once checkout is complete, you may exit through the same sliding door you entered through. The quest is complete."

"Once again store randomly closed with no estimated opening time. This store currently seems to be closed more often than open, so jumping in the car and driving into town to shop instead."

"Perfect store for me, an emeritus professor living in Brynmill too! Friendly staff, clear layout and good range of products (especially chilled white wine), but, alas, so far no taramasalata!"