Next Bon-y-maen, Swansea SA1 7BP
About the Business
Welcome to Next, the one-stop destination for all things fashion! Located at the heart of Bon-y-maen in Swansea, our store is the ultimate shopping destination for all your clothing and footwear needs.
From trendy clothing to stylish shoes, we offer a wide range of products that cater to all age groups, genders, and style preferences. Our store has a vast collection of clothing items for men, women, and kids, including tops, dresses, jeans, jackets, suits, and more. We also have an extensive collection of footwear, including sneakers, sandals, loafers, boots, and heels.
Apart from our broad selection of products, we pride ourselves on providing exceptional customer service. Our team of friendly and knowledgeable staff is always ready to assist you in finding the perfect outfit or footwear to match your style and preferences. We understand that everyone has their unique fashion sense, and our team will help you find the perfect fit and style for your body type.
In addition to our physical store, we also have an online platform that you can visit from the comfort of your home. Our website features an extensive range of clothing, shoes, and accessories that you can purchase online and have delivered to your doorstep.
Whether you're shopping for a casual day out or a special occasion, Next is the perfect destination for all your clothing needs. So, what are you waiting for? Come visit us today and discover the latest fashion trends!
Photos
Location & Phone number
10-12, Brunel Way, Morfa Shopping Park, Bon-y-maen, Swansea SA1 7BP, United Kingdom
Hours open
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 19:00
Sunday:
Closed
Reviews
"Absolutely disguising service! I’ve never been so uncomfortable in my life! As we were a group of younger people we were only having a look around and a rude woman came up to us and shouted us saying “if you’re not gonna buy anything leave” just because we were browsing they were not happy! (we were well within our right to). I felt discriminated by very narrow minded individuals. They have no idea about customer service and should be ashamed. Don’t waste your money on such stuck up people."
"I review on here regularly and i rarely give anywhere negative feedback TODAY I HAD TO, owen on the till upstairs menswear has zero manners and i would actually go as far as to say a horrible person ,rude to a loyal next customer who wont be shopping here again. Im actually stunned at his rudeness"
"One of my favourite Next shops. Very good selection of quality clothes , and helpful staff for when enquiring, buying and those dreaded returns. Never had any problems. Always polite and sorted out any problems. So one happy and returning customer."
"Great selection of products and great quality products but massively let down by terrible customer service. The customer service desk is about as much use as a chocolate teapot. Be carefull ordering for store collection as its a lucky dip if you will get your item even if you get notifcations that its ready for collection."
"The attitude of a staff could be better At 3pm on 26/9/2022. I was enquiring about the delay of my furniture delivery. The young male staff who dealt with us at the time stated: "once the order was done, you have to call the customer service as we couldn't help you, I could call them for you but it would be the same waiting time as you called them yourself." I appreciated his explanation, but it's the attitude/ the way he communicated was uninterested/ dismissive and borderline rude, we decided to not continue with the conversation with him. Otherwise, been having a pleasant experience with NEXT Swansea for the last few visits. I do feel sorry for that young chap though as he obviously doesn't seem to care/ enjoy his job on that particular day and time. Edit: Having looked at some negative reviews, I noticed a similar pattern, where there has been poor attitude from a young staff/ possibly borderline racist (not sure from the same staff though). If that's the case, dear NEXT, you really need to carefully vet your employees."
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