The Oak House at Moddershall Oaks Stone ST15 8WF

"Been for afternoon tea to celebrate a special birthday. I have had many afternoon teas and this one was very disappointing for £25 each. Some of the bread was dry as it had been out to long . Scones ok but had better, cocktails were good but waited so long for service. They forgot some decaf tea and other drinks to the point one of my friends had to go and ask. There is no excuses as the place wasn’t full. One member of staff was friendly but every-time he leaned over the body odours wasn’t very pleasant. He smelt of sweat. We asked if they could clear the table They took ages to do this . A young female waitress with large false eyelashes came and started cleaning the table . She dropped some things on the floor by my friend who was on crutches. Not apologies. My friend tried to help her and got the most filthy of looks . The staff need to be more polite. The location and the scenery is beautiful. While waiting for our lifts we went upstairs to the new bar. The waitress there was excellent, pleasant and polite. We paid the bill and they took a few drinks off the bill to apologise. This place is suppose to be a 5 star ⭐️ experience and yes I’ve used the spa several times and it’s lovely but the service and staff in the restaurant need training on curtesy and table manners. Such a shame. This wouldn’t be my 1st choice . Very disappointed today ."

"Staffordshire oakcake starter was good but the vegan burger was awful. Such an afterthought. One slimey mushroom on a bun with lettuce and tomato. This is not a burger. There are plenty of vegan/veggie burger alternatives that are actual burgers. Also meat burgers get loads of cheese, bacon etc but nothing for the vegan burger, for the same price. You could easily add onion rings, gherkins, nice sauces, option of adding halloumi for vegetarians. It would be great to actually try to make meals nice and inclusive for non meat eaters, instead of just ticking a box."