Bengal Spice 10 The Bullring, Thrapston, Kettering NN14 4NP

"If you asked me if I would recommend them before today, I would have given this place a good review. And in fact I was only telling a friend about the food at this place yesterday. However tonight, we ordered on line and 5 minutes later we had a call from the owner to say that they could not deliver as we had previously called a driver a “gypsy”. We explained that he must have the wrong house as we would never say that to anyone and that my partners son used to work at his restaurant and always spoke to the delivery guys as he knew them from When he worked there, So it couldn’t have been us. He then went on to explain that it was someone in the house that said it, we again said that he was wrong and this did not happen. We asked if this had anything to do with my partners ex working there now as a driver (and Working tonight) and if this was the real reason. He still said no it was because we had abused the driver when he delivered. He then explained that we could go and collect but that he couldn’t deliver. Does this not beg the question that.. if we had truthfully abused their driver then surely they would not want our business at all…Whether it be collection or delivery? I’ve never left a negative review about a small business like this before as it goes against the grain for me. However, to lie about us just so that my partners ex doesn’t have to deliver here is appalling and not very customer centric at all. We are yet awaiting confirmation of the refund of the payment we have made on line. I fully expect them to lie in response to this review. However I know that everything I've stated here is accurate."

"Lovely meal, super food, really couldn't fault it. Will return soon. Banquet evening was good value for money and staff were friendly."

"I order from here regularly me and my partner always have a byriani however I ordered this evening and the spice level was ridiculous. They did send out a milder sauce but the spice was still there. When I contacted them to ask for a refund due to not being able to eat my dinner I was told they couldn’t because it wasn’t hot as he had checked. Be careful what you order as there isn’t consistency here in this restaurant."

"We paid this restaurant a visit on a Monday evening around 7 as its my girlfriends favourite place locally. It was very quiet as you would expect but there did seem to be a steady stream of take outs and deliveries. We were greeted as we entered and COVID restrictions in were place as we gave our details and shown to our table. The barman sorted drinks for us quickly and took our orders soon after. The food took a long time (40 minutes) which is a good sign that it was freshly cooked. It tasted fantastic and we left barely anything so we were very satisfied. I do have 2 slight criticisms however. A noisy barrel delivery in to the restaurant during service slightly ruined the ambiance and seeing someone stood eating in the kitchen was not a great sight during these times of enhanced hygiene. It was an enjoyable experience however and we will be back."