Pizza Express Southwater Way, Telford TF3 4JG

"was great - pricey as usual. paid 3.45 for 330ml of diet coke. the pizza was great though and came quickly but expected more toppings for the price as i had a lot of bites with pure cheese and tomato. Great staff however and lovely atmosphere"

"I usually love Pizza Express, last night we went for a meal out at the Telford branch and we were really disappointed. We ordered our starters and after half an hour of waiting we were told they were out of stock. I ordered something else, and when the food showed up they bought my original choice over anyway, there was an item short on the plate. We waited another half an hour when our waitress told us the main I ordered was out of stock. You could tell my partners food has been left under the heat for a while, the chips came burnt. As we were getting ready to pay when the table next to us complained they had been waiting an hour for food, at this point the waiting staff were ordering their own food from the chefs. There was one member of staff who was seating people at tables, then he was behind the cooking counter, and then he’d walk through the restaurant back and forth with his jacket on. People were still waiting for their food while waiters were stood preparing pizza boxes- not one delivery man walked in so unsure why this was a priority while people were waiting over an hour. Overall it was just very strange, usually the customer service is spot on at pizza express. We weren’t offered a discount for our long wait or two miscommunications. Won’t be going back to this store. Very badly run."

"Fantastic food and I am not the easiest customer vegetarian and gluten free ( coeliac disease) but had one of the best meals possible. GF pasta gorgeous pesto sauce, veg. The manager Peter could not have been kinder or more helpful and efficient. Lovely staff , great wine, great night, thank you !"

"Lower scaled priced branch. Service was slow. It took 2 minutes to be greeted at the entrance. Tables were not cleared of starters before mains were delivered. Food was good as ever. Toilets had some mold on the ceiling so could use some attention. Generally an average experience and I would consider visiting again."