Pizza Hut 4 The Parade, Neath SA11 1PU

"I visited this Pizza Hut branch to order a quick bit of takeaway lunch, but if I'd had any inkling of the ordeal that lay ahead of me then I would have thought twice. Upon crossing the threshold into the building, I was lassoed (yes, like an animal at a rodeo) by what I believe was the manager, using a 'rope' fashioned out of some very sticky, dirty looking pizza dough. He was shouting in an affected US Southern drawl, "ASPARTAME IS BEING PUT IN OUR WATER SUPPLY TO MAKE OUR CHILDREN BAD AT SCRABBLE" and "THE MAN IN THE STETSON THEY CALL ME GEORGE JETSON". I should point out that he was wearing a Stetson hat, like a cowboy. I ran from the store immediately, and after stretching that horrible rubbery pastry out for a good 5 or 6 doors down, I finally broke free from my doughy tether. I can't get the smell of yeast or the oil stains out of my Bananarama t-shirt, so I will be submitting a bill to the Pizza Hut Head Office."

"Our food was over an hour and a half late, when it arrived it was cold, tasted awful and was stale & hard to eat. The whole time I was trying to ring them to see what was going on and couldn't get through to anyone. Worst takeaway experience I've ever had in my life. Never ordering from here again and would suggest anyone else do the same."

"Pizza Hut in neath is absolutely shocking hang up on calls when we ring to check on the order and then out order turned up with no drink and waited over and hour for delivery! Never been like this with Pizza Hut burn never ordering again"

"What an absolute shocking service, wouldnt even give one star, ordered food at 17:30, waited patiently till 18:50, to be told its on way, waited another 25 min, to be told its with deliveroo driver who i am suppose to contact if theres problem (i didnt order off deliveroo, infact, i havnt even got an account with them), I asked to speak to the hut manager, to be told not in store and lady has to phone, so asked for name to report, to be told not aloud name,so i phone deliveroo who tell me it is pizza hut who made the order and not my problem (well done), then get told to have a refund and no pizza, 2hrs and 20 min later, fair play pizza hut, you need to sort your management teams out."