Papa Johns Pizza 43-45 Midland Road, Wellingborough NN8 1HF

"My Mother had pizza delivered to her home address which was an error, my Mother called to inform them and was told someone would pick it up, The delivery driver arrived around 30mins after the call was made, he knocked on the window before using my Mums buzzer, he told my Mum to hurry up as my Mum was picking up the pizza, My Mum asked him not to be rude but the driver continued to be rude and raise his voice at my Mum, the driver was with a young male who apologised for the drivers behaviour. Moving forward I hope know one is ever treated like this again."

"Excellent service and good quality ingredients. Sometimes you find good deals on their website."

"Ordered twice in the space of 2 weeks, and have to say the service is very poor. I had to wait nearly 2 hours the first time and an hour and a half the second time. I called on both occasions to be told if I wanted to pick up the pizza I could have them in 15 minutes!!! Also telephones on both ordered to ask for pizzas to be cooked well done and both times had to put pizzas in oven for 10 minutes!! Safe to say I won’t be ordering from these again. If you want your pizza to eat at 6, order at 4 pm!!!"

"Food arrived 2 hours after ordering online. Poor customer service when calling store at an hour to find out where my order was."

"Two weeks ago I had my first bad experience with Papa Johns. They seemed to lose contact with their female driver who managed to take 40 mins to do a 5 min journey to my house. After multiple phone calls the pizza arrived. One was fine. The other was supposed to be half and half Hawaiian and veggie but when we opened it it was the Philly cheesesteak one. We then had to wait another 20-30 mins for the correct pizza to be delivered. I was willing to forgive the errors as the two members of staff I spoke to were helpful and apologetic and promised they’d make a note on their system so that next time I wanted to order they’d offer me a freebie. The reason for my poor review is that today I’ve called to redeem that offer and the man that answered said there was no note, he didn’t know anything about it, made excuses that he couldn’t check who was working 2 weeks ago to check the situation with them and would not accept what I was saying as the truth. He was not helpful at all. Very very disappointing. I used to order from them a lot but now I’m less inclined."