J. McDonald Florist Ltd 13 High Street, Newtownards BT23 4JN

"Called in to get funeral flowers to be delivered to funeral home at Newtownards Road Road (9 miles away) - girl was v nice but said they dont deliver that far - disappointed as dont think 9 miles is an excessive distance to deliver to. Totally understand they can choose how far they want to travel to deliver flowers but always try to support local business’s but another florists were happy to take the order and deliver to Newtownards Road. £60 for them and a satisfied customer. Thank you for your reply. I understand your point but it ended up for the best as my cousin was also ordering flowers for the same funeral so used the same florist as I did meaning both sprays will be delivered at the same time. As I said totally understand any business can decide how far they want to travel etc but my disappointment came from not being able to support local business."

"stunning flowers delivered to my daughter thank you. I highly recommended this florist"

"Placed an order before midday, received confirmation. ‘’Thank you for your purchase! We're getting your order ready to be shipped. We will notify you when it has been sent.’’ Later in the afternoon an email was received to say order cancelled, out of stock? I then called the shop just after 2pm, they told me that it’s on the website that the item is out of stock, that they not taking anymore orders / they’re closed. This is perfectly untrue, when I checked the website the item was still in stock, there was nothing to say that they weren’t taking anymore orders and nothing to say they should be closed at that time! * I MUST REITERATE THAT THERE WAS NOTHING ON THE SITE TO REFUSE ORDERS, nor out of stock, nor that they were ´closed’ (it even stated only a slightly earlier closing time only on the internet, not when item ordered nor when call made much earlier and they were still in)* The staff weren’t at all bothered about not honouring the details of the sale, nor the fact that the family member won’t receive their gift! Appalling. They should have proposed something to me… - PRESUMPTIONS and eventual slurs to my character are a feeble, inaccurate and unacceptable response*"

"Great service! I ordered a summer planter for same day delivery and it was lovely. A wonderful selection of plants and colours."

"I live in Romania and ordered flowers for a special person, they arrived on time and she loved them. I called once to check up on the order and I was answered instantly. Thank you!"