Johnston Prams Trench Road, Mallusk, Newtownabbey BT36 4LB
About the Business
Johnston Prams is a premier clothing and baby gear store located in the heart of the United Kingdom. Nestled in the bustling city of Newtownabbey, our establishment has been providing top-quality products to parents and babies for over a decade. We take pride in our excellent customer service and our ability to cater to the unique needs of every family that walks through our doors.
At Johnston Prams, we understand that shopping for baby gear can be overwhelming, which is why we have created a comfortable and inviting atmosphere for our customers. Our spacious store features an impressive selection of well-crafted prams, strollers, car seats, and other baby essentials that meet the highest standards in safety and functionality. Apart from baby gear, we also offer a wide range of clothing options for both parents and babies, with a variety of styles and sizes to match every taste and preference.
Our experienced and friendly team of staff is always on hand to guide customers through the shopping process, offer advice and recommendations, and answer any questions they may have. Whether you are a first-time parent or a seasoned pro, you will find our staff to be knowledgeable and passionate about providing the best customer experience possible.
In addition, our location is easily accessible, making it a popular point of interest for families in the area. We are conveniently located at Unit 6, Trench Park, Trench Rd, Mallusk, Newtownabbey, BT36 4LB, United Kingdom, which is easily accessible by car, public transport, or foot.
At Johnston Prams, our mission is to make your shopping experience as stress-free and enjoyable as possible. We strive to provide exceptional customer service, high-quality products, and a comfortable atmosphere that sets us apart from other stores. Whether you are shopping for baby essentials or fashion, we are confident that you will find something you love at Johnston Prams.
Photos
Location & Phone number
Unit 6, Trench Park, Trench Rd, Mallusk, Newtownabbey BT36 4LB, United Kingdom
Hours open
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"We purchased the Jane Trider 10 Piece Matrix Travel System for almost £1000, hoping to use it for all of our children. Unfortunately, the mechanical connection to the ISOFix broke, we sent it back for them to fix (during the guarantee period), but they said either we flew with it or used it incorrectly, which didn't happen. Now they request that we pay another £150 for them to change it. I would never buy anything from the make again, bad mechanical parts and no customer service to support it."
"Do not purchase. I am having on going customer service issues with the bassinet purchased. ITS NOT LEVEL, and it slants to one side. I have taken it back to the manufacturer to be assessed despite being told that it is my fault because the leg wasn't clipped in place. Impossible. After taking it home after the 'complete' assessment the same issue occurred- it still slants. He is constantly blaming me that i have put it on uneven surfaces or that my baby is rolling without me knowing- bullcrap- my baby can barely lift her head. Now reading the comments about the mattress below has got me increasingly nervous about the entire furniture set i have bought. If my issue isnt resolved, I will be taking this further to consumer affairs. I should also mention that your sales rep, is the assessor, is the warehouse manager etc etc. I wouldnt believe the 5 star ratings below, definitely friends of the business owner. BEWARE !!"
"I bought a Car Seat (Gravity 360) and it has been amazing, I had a query regarding the car seat which was answered promptly. Delivery was quick and I would not hesitate to order again"
"I had questions about carrycot and car seat to use with a Jane stroller that was given second hand. Even though I didn't purchase the stroller from Johnston, the customer service was extremely responsive and helpful to advise what kit could help us prepare for the arrival of our first child. They responded to an email inquiry with a phone call to talk through options: balancing cost, safety, practicality, etc. Thank you!"
"Very Happy with my epic stroller I bought an epic stroller with the car seat, I still use the stroller, super practical and all but the baby cot was not that great. I can only recommend the stroller."
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